F&B Attendant (Female)

IHG Hotels & Resorts; Muscat; On-site; OMR 4,000 - 5,500; Full time

Benefits offered by this job

Competitive salary

Room discounts

Comprehensive training

Job summary

IHG Hotels & Resorts in Muscat is searching for a friendly and attentive Food & Beverage Attendant to deliver high-quality service in our dining outlets. The successful candidate will welcome guests, manage orders, and assist with food and beverage preparation while maintaining a clean and safe environment.

This role requires previous experience in food & beverage service, excellent communication skills, and the ability to work flexible shifts, including weekends. Dive into a workplace that values diversity and wellbeing, where you can grow and thrive.

Qualifications

• Previous experience in food & beverage service in hotels or restaurants.
• Excellent communication and interpersonal skills.
• Professional appearance and friendly demeanor.

Responsibilities

• Welcoming guests and taking their orders.
• Accurately relaying orders to the kitchen.
• Arranging table settings and maintaining cleanliness.
• Assisting in beverage preparation and basic food prep.
• Managing and restocking food and beverage supplies.
• Processing guest payments accurately.
• Following health and safety regulations.

Skills

Guest service

Order management

Communication skills

Food and beverage standards

Job description

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

At InterContinental Muscat, we are passionate about delivering True Luxury—through genuine care, refined service, and meaningful guest connections. Our restaurants are at the heart of the guest experience, where first impressions set the tone for unforgettable dining moments.

We are looking for a friendly, attentive, and professional Food & Beverage Attendant to ensure high-quality service in our dining outlets. The ideal candidate will deliver exceptional guest experiences by providing efficient service, anticipating needs, and maintaining the highest standards of hospitality.

Day-to-Day Responsibilities

• Guest Service: Welcoming guests, taking their orders, and ensuring they have a memorable dining experience.
• Order Management: Accurately relaying orders to the kitchen and bar, and delivering food and beverages promptly.
• Table Setup and Maintenance: Arranging table settings, maintaining cleanliness, and ensuring tables are ready for the next guests.
• Food and Beverage Preparation: Assisting in the preparation of beverages like coffee and cocktails, and sometimes helping with basic food prep.
• Inventory Control: Managing and restocking food and beverage supplies as needed.
• Payment Handling: Processing guest payments accurately and ensuring all transactions are handled properly.
• Health and Safety Compliance: Following all health and safety regulations to ensure a safe dining environment.
• Problem Resolution: Addressing any guest complaints or issues in a professional and courteous manner.

Requirements

• Previous experience in food & beverage service in hotels, restaurants, or serviced residences is preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and friendly demeanor.
• Ability to work in a fast-paced environment and flexible shifts, including weekends and public holidays.
• International luxury hotel chain background.
• GCC exposure.
• English Fluency is required.
• Arabic Fluency is preferred.
• Knowledge of food and beverage standards, hygiene, and safety practices.

What You Can Expect From Us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.