Lux Server — VIP Guest Experience (Omani)

Mandarin Oriental Group; Muscat; On-site; OMR 3,900 - 6,100; Full time

Benefits offered by this job

Learning & Development

MOstay

Health benefits

Job summary

Mandarin Oriental, Muscat is a luxury hotel seeking Servers (Omani National) to join our F&B team. The role requires professionalism, excellent hospitality standards, and the ability to deliver a memorable guest experience within a renowned luxury property.

Situated at a prime beachfront location, Mandarin Oriental, Muscat offers 150 stylish guestrooms and suites, five restaurants and bars, a spa, and flexible event spaces.

Qualifications

• Fluency in English is essential; knowledge of Arabic is a plus.
• Experience as a Server in a luxury property is preferred.

Responsibilities

• Greet guests and establish rapport to ensure guest satisfaction.
• Maintain mise en place and provide efficient service throughout the shift.
• Know the menu and wine list to respond to guests accurately.
• Ensure cleanliness and presentation of the restaurant at all times.
• Assist with VIP amenities and ensure compliance with Quality Standards.
• Upsell services and products to enhance guest experience and revenue.
• Handle billing per hotel policies and report guest feedback to the manager.

Skills

English proficiency

Arabic (plus)

POS system familiarity

Job description

Mandarin Oriental, Muscat is a luxury hotel seeking Servers (Omani National) to join our F&B team. The role requires professionalism, excellent hospitality standards, and the ability to deliver a memorable guest experience within a renowned luxury property.

Situated at a prime beachfront location, Mandarin Oriental, Muscat offers 150 stylish guestrooms and suites, five restaurants and bars, a spa, and flexible event spaces.