Customer Support Specialist (Oracle & CRM)

Capita Technologies; Oman; On-site; OMR 9,612 - 13,457; Full time

Job summary

Capita Technologies is seeking a Customer Support Representative in Oman to provide exceptional customer service. Your role will involve answering questions about products and taking orders while maintaining customer satisfaction.

The ideal candidate will have proven experience in customer service roles and excellent communication abilities. If you are cool-tempered and able to handle rejection, this position may be a great fit for you.

Qualifications

• Proven experience as a customer support representative or other customer service roles.
• Cool-tempered and able to handle rejection.
• Excellent command over the language.

Responsibilities

• Answer questions about products or the company.
• Take and process orders accurately.
• Handle grievances to preserve the company's reputation.

Skills

Excellent communication and interpersonal skills

Negotiation skills

Good knowledge of CRM software

Ability to learn about products

Job description

Capita Technologies is seeking a Customer Support Representative in Oman to provide exceptional customer service. Your role will involve answering questions about products and taking orders while maintaining customer satisfaction.

The ideal candidate will have proven experience in customer service roles and excellent communication abilities. If you are cool-tempered and able to handle rejection, this position may be a great fit for you.