Customer Service & Resolution Specialist

Promedjobs; As Sudiyah; On-site; OMR 44,640 - 66,960; Full time

Benefits offered by this job

Free accommodation

Transport provided

Job summary

Promedjobs is looking for a Customer Service Support Coordinator in Oman, Al Buraymi Governorate, As Sudiyah. The role involves managing customer interactions, resolving issues, and supporting order fulfillment.

The ideal candidate will have at least 3 years of experience, strong communication skills, and the ability to maintain accurate records. Benefits include free accommodation and transport.

Qualifications

• Minimum 3 years experience in customer service roles.
• Strong communication skills for handling inquiries via multiple channels.
• Ability to manage customer interactions and gather feedback.

Responsibilities

• Handle inquiries via phone, email, chat, or social media.
• Liaise with departments to resolve customer issues.
• Assist with product purchasing and tracking deliveries.
• Gather customer feedback and maintain accurate records.

Education

Any Degree

Job description

Promedjobs is looking for a Customer Service Support Coordinator in Oman, Al Buraymi Governorate, As Sudiyah. The role involves managing customer interactions, resolving issues, and supporting order fulfillment.

The ideal candidate will have at least 3 years of experience, strong communication skills, and the ability to maintain accurate records. Benefits include free accommodation and transport.