Assistant Manager Operations

talabat; Oman; On-site; OMR 15,380 - 23,070; Full time

Job summary

talabat is seeking an Operations Manager to oversee store operations in Oman. The role involves managing end-to-end inventory processes, leading store teams, and ensuring compliance with operational standards.

Key responsibilities include conducting daily calls to review KPIs, leading weekly store visits, and managing stakeholder relations. Strong communication skills and a problem-solving mindset are essential for this position. Candidates should have proficiency in Microsoft Office and a strong desire to improve operational efficiency.

Qualifications

• Experience in operations management with strong communication and interpersonal skills.
• Proficiency in data analysis for making improvements at store level.
• Ability to effectively manage stakeholders and lead a team.

Responsibilities

• Support the operations manager in end-to-end inventory management.
• Lead the Store operations team and conduct daily online calls to review KPIs.
• Ensure compliance with legal and company standards during store visits.

Skills

Strong communication skills

Data analysis skills

Leadership skills

Problem-solving skills

Execution skills

Tools

Microsoft Office

Job description

What’s On Your Plate

• Supporting the operations manager with full operations end to end inventory management pick-pack process property asset management operational standards expense control maintenance related deep-dives and special projects
• Lead the Store operations team members from store managers till the pickers
• Conduct a daily online call where KPIs are reviewed and new updates are shared
• Conduct weekly store visits shop floor audits and ensure all stores are compliant legally and following the company SOPs
• Monitoring supervisors by ensuring they are accurately following the inventory management processes policies and proper execution of inventory management stock-in and stock-out
• Responsible for shrink expiry control and Quality focus in terms of inventory no damaged poor fresh food quality close to expiry
• Tracking order fulfillment KPI staff availability based on operational demands at all times
• Supporting colleagues and working with other teams such as maintenance PRO IT logistics SSC marketing commercial and demand planning teams as and when required
• Problem solves or escalates property management issues with necessary stakeholders
• Fully competent on Microsoft office and other store staff tools
• Expense Control Support and advise on potential ways to reduce expenses without jeopardizing operational efficiency
• Monitoring and supervising productivity work standards and development of stores through weekly monthly performance reviews and other initiatives
• Monitor on ground issues and elevate any major performance issues to department manager with proposed solution and action plan
• Stakeholder management and solution orientated
• Support with improving the financial and operational performance of the operation
• Execute action plans prepared by the department manager to address weak areas in need of improvement across stores
• Lead new store initiatives roll outs in terms of execution and follow up on execution
• Support with training and developmental programs for staff and support including but not limited to helping POPS with any of the staff engagement requirements training session with the support of POPS training sessions for new system updates if needed training and briefing sessions for special projects and pilots
• Reviewing and monitoring proper implementation and learning ways of how it can be improved i.e. merchandising and space planning guidelines in stores
• Monitoring product range availability according to selected store product range and report liaise with the commercial team
• Supports with distribution and logistics for Store transfers consumables distribution Invoice collection

What Did We Order

• Strong communication skills.
• Hungry, Ambitious, Motivated person who is looking to grow using various tech tools/ excel skills in order to make improvements at store and team level from a data perspective.
• Good Communication and interpersonal skills.
• Fluent English language speaker.
• Leadership skills and stakeholder management.
• Problem solving skills mindset.
• Root cause analysis and data analysis skills.
• Execution skills.
• Ownership over assigned responsibilities & tasks.