Assistant Manager

Aster DM Healthcare; Muscat; On-site; OMR 12,000 - 18,000; Full time

Job summary

Aster DM Healthcare seeks an Assistant Manager to lead daily operations in Muscat, coordinating departmental workflows and ensuring high service standards. You will supervise teams, track performance, and support improvement initiatives to optimize patient experience and resource use.

The role requires strong communication, regulatory knowledge, and hands-on leadership in a healthcare setting, with on-site work in Muscat and collaboration across clinical and administrative teams.

Qualifications

• Experience in operations supervision, team coordination, and workload prioritization in healthcare or service environments.
• Strong communication, stakeholder management, and relationship-building skills with multidisciplinary teams.
• Analytical skills for data analysis and report preparation; familiarity with healthcare information systems.
• Knowledge of healthcare processes, quality standards, and basic regulatory/compliance requirements.
• Bachelor's degree in Healthcare Management, Business Administration, or related field; master's degree is a plus.
• Experience in assistant manager or leadership roles in hospitals, clinics, or similar settings.
• Demonstrated problem-solving, attention to detail, and patient-centered service orientation.
• Willingness to work on-site in Muscat in a fast-paced, performance-driven environment.

Responsibilities

• Supervise daily operations and coordinate departmental workflows to meet standards.
• Track performance metrics, prepare reports, and support planning and process improvements.
• Collaborate with clinical, administrative, and support teams to improve efficiency and patient experience.
• Assist with audits, quality initiatives, and documentation maintenance.
• Manage stakeholder communication and provide training as needed.

Skills

Operations supervision

Team coordination

Stakeholder management

Data analysis

Report preparation

Healthcare knowledge

Regulatory & quality standards

On-site work readiness

Education

Bachelor's in Healthcare Management/Business Administration

Master's degree (advantage)

Tools

Healthcare information systems

Office productivity tools

Job description

Company Description

Aster DM Healthcare is a leading healthcare enterprise in the Middle East, operating more than 400 medical establishments, including hospitals, clinics, pharmacies, and diagnostic centers across the GCC and wider MENA region. Headquartered in Dubai, the organization delivers a full spectrum of healthcare services supported by educational institutions, healthcare management, and support systems. With over 19,000 team members and multiple JCI-accredited facilities, Aster DM Healthcare is committed to clinical excellence, patient safety, and quality care. The group continues to invest in advanced developments and innovative initiatives, aiming to define new standards in healthcare and build a healthier future for communities. Each business vertical reflects a focus on service, integrity, and continuous improvement.

Role Description

The Assistant Manager role at Aster DM Healthcare is a full-time, on-site position based in Muscat. The Assistant Manager supports daily operational activities, coordinates departmental workflows, and helps ensure that service delivery meets organizational standards and regulatory requirements. This role involves supervising and guiding team members, tracking performance metrics, preparing reports, and assisting with planning and implementation of process improvements. The Assistant Manager collaborates closely with clinical, administrative, and support teams to enhance efficiency, patient experience, and resource utilization. Responsibilities also include maintaining documentation, managing stakeholder communication, and participating in training, audits, and quality initiatives as needed.

Qualifications

• Demonstrated ability in operations supervision, team coordination, and workload prioritization in a healthcare or service environment.
• Strong skills in communication, stakeholder management, and relationship building with multidisciplinary teams.
• Competence in data analysis, report preparation, and use of office productivity tools and healthcare information systems.
• Knowledge of healthcare processes, quality standards, and basic regulatory and compliance requirements.
• Bachelor's degree in Healthcare Management, Business Administration, or a related field; a relevant master's degree is an advantage.
• Prior experience in an assistant manager or comparable leadership role, preferably within hospitals, clinics, or similar settings.
• Proven problem-solving abilities, attention to detail, and commitment to patient-centered service and ethical practice.
• Willingness to work on-site in Muscat and collaborate in a diverse, fast-paced, and performance-driven environment.