Workshop Service Technician: Diesel Machinery & Diagnostics

Norwood; Whangarei; On-site; NZD 3,857,000 - 5,235,000; Full time

Benefits offered by this job

Health insurance

Tool allowance

Staff purchasing benefits

Company banking options

Bonus incentive scheme

Job summary

Norwood is seeking a Workshop Service Technician in Whangārei to service and repair a wide range of agricultural and construction machinery from brands like Kubota, Landini, Brevi, Pichon and Vredo. You will work a 40-hour week, Monday to Friday 8am-5pm, with on-call roster duties to support Norwood customers.

You will diagnose and repair mechanical, electrical, and electronic systems, delivering outstanding customer service while maintaining safety and quality.

Qualifications

• Level 4 Heavy Auto qualification and/or at least 3 years' experience in repairs & servicing of diesel equipment.
• Experience with agricultural or construction machinery preferred.
• Strong technical knowledge in diagnosis, repairs and servicing.
• Computer skills including the use of OEM diagnostic software.

Responsibilities

• Carry out servicing, diagnostics, and repairs on a wide range of machinery, including mechanical, electrical, and electronic systems.
• Deliver exceptional customer service by keeping customers informed, setting realistic expectations, and respecting customer property.
• Work collaboratively with the wider dealership team to deliver strong customer outcomes.
• Apply correct work procedures and technical standards, ensuring all jobs are completed safely, on time, and to the required quality.

Skills

Customer service

Teamwork

Diagnostics

Communication

Education

Level 4 Heavy Auto

Diesel equipment exp

Tools

OEM diagnostic software

Job description

Norwood is seeking a Workshop Service Technician in Whangārei to service and repair a wide range of agricultural and construction machinery from brands like Kubota, Landini, Brevi, Pichon and Vredo. You will work a 40-hour week, Monday to Friday 8am-5pm, with on-call roster duties to support Norwood customers.

You will diagnose and repair mechanical, electrical, and electronic systems, delivering outstanding customer service while maintaining safety and quality.