Operations Team Leader

Madisonrecruitment; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Professional development opportunities

Collaborative team culture

Auckland CBD location

Job summary

Madison Recruitment is partnering with a well-established New Zealand organisation to recruit an Internal Operations Team Leader for an Auckland CBD head office on a 12-month fixed-term contract. The role is broad and diverse, focusing on leading a small team, coordinating administration, sustainability initiatives, compliance, H&S, information security, and travel management.

Reporting to the Head of Business Operations, you will drive process improvements, deliver key operational activities,

Qualifications

• Experience leading small internal operations teams.
• Strong organisational skills and attention to detail.
• Ability to manage multiple projects and deadlines.
• Experience with compliance, health and safety, ESG or sustainability initiatives is advantageous.
• Proficient in Microsoft 365 and reporting.

Responsibilities

• Lead and coach a small internal operations team.
• Coordinate sustainability and ESG reporting.
• Assist with audit preparation and compliance documentation.
• Support health and safety programmes and training.
• Manage domestic travel bookings and reporting.
• Prepare reports, meeting agendas and minutes.
• Coordinate projects and business improvement initiatives.
• Support information security and governance processes.
• Build relationships across the business and stakeholders.
• Drive operational efficiencies and continuous improvement.

Skills

Team leadership

Project coordination

Stakeholder management

Communication

Organisation

Autonomy

Tools

MS 365

Reporting systems

Job description

Auckland CBD | 12 Month Fixed Term Contract

Are you the type of person who loves variety, thrives on organisation, and enjoys being the person who keeps everything running behind the scenes?
We are partnering with a well-established New Zealand organisation that is recognised for its commitment to innovation, operational excellence, and sustainability. With a collaborative and people-focused culture, they are looking for an experienced Internal Operations Team Leader to join their Auckland CBD head office on a fixed-term contract.

This is a unique opportunity to step into a broad operational leadership role where no two days are the same. You’ll play a key part in supporting internal business functions, driving process improvements, leading a small team, and coordinating a range of company-wide initiatives.

The Role

Reporting to the Head of Business Operations, this position sits at the heart of the organisation and is responsible for ensuring key operational activities are delivered efficiently and effectively.
You will lead and support an Operations Coordinator while overseeing a diverse portfolio that includes administration, sustainability initiatives, compliance, health and safety, information security, project coordination, reporting, and travel management.

Key Responsibilities

• Lead, coach and support a small internal operations team
• Coordinate sustainability and ESG reporting activities
• Assist with audit preparation and compliance documentation
• Support health and safety programmes and training initiatives
• Manage domestic travel bookings and associated reporting
• Prepare reports, meeting agendas and minutes
• Coordinate projects and business improvement initiatives
• Support information security and governance processes
• Build strong relationships across the business and wider stakeholder group
• Drive operational efficiencies and continuous improvement activities

About You

You are a proactive and highly organised professional who enjoys juggling multiple priorities and finding solutions.

Ideally, you’ll bring:

• Previous experience in operations, administration, project coordination or business support
• Experience leading, mentoring or supervising others
• Strong organisational skills and exceptional attention to detail
• Confidence working across multiple projects and deadlines
• Excellent communication and stakeholder management skills
• The ability to work autonomously while remaining highly collaborative
• Experience supporting compliance, audits, health and safety, ESG or sustainability initiatives would be advantageous
• Strong Microsoft 365 skills and confidence working with systems and reporting

What’s on Offer?

• Auckland CBD location
• 12-month fixed term contract
• Broad and varied role with genuine responsibility
• Opportunity to contribute to sustainability and business improvement initiatives
• Supportive and collaborative team culture
• Professional development and learning opportunities

If you’re looking for a role that combines leadership, operations, project coordination, and business support in one exciting opportunity, we’d love to hear from you.

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