Workplace and Administration Support Officer

Waka Kotahi NZ Transport Agency; Hamilton; On-site; NZD 65,000 - 76,000; Full time

Benefits offered by this job

Five weeks annual leave

Income Protection

Critical Illness Insurance

Job summary

Waka Kotahi NZ Transport Agency is seeking a Workplace and Administration Support Officer to deliver professional support services to staff, enabling them to succeed in the core business. You’ll manage workplace functions and provide administration and/or travel coordination support to help ensure smooth office operations.

Role is based in Hamilton, 12-month fixed term / Secondment, with responsibilities spanning facilities, admin and visitor management, plus a focus on health and safety and

Qualifications

• Experience in facilities support, administration, and travel coordination.
• Strong customer service and communication skills, ability to prioritise, and thrive in a fast paced environment.
• A clean NZ driver licence, and confidence driving a range of passenger vehicles.
• Strong Microsoft Office and digital skills, with technical problem-solving skills, and confidence in learning new systems.
• Ability to work well in a team and take accountability for self-development.
• Knowledge of Te Ao Māori and promote tikanga and Te Reo Māori.
• Knowledge of Te Tiriti o Waitangi as it applies in the public service.

Responsibilities

• Maintaining a high standard of core building and office facilities
• Completing workplace requests, and provide first level site support including digital and technical support
• Supporting site health and safety, including building site inductions and orientations
• Supporting our office security procedures and processes
• Supporting day to day fleet management
• Providing professional visitor management services
• Providing professional administrative services, including meeting and event support, document preparation, and invoice processing

Skills

Customer service

Communication

Prioritisation

Teamwork

Problem-solving

Driver licence

Tools

Microsoft Office

Job description

Be the go-to person for workplace and administration support across NZTA offices. Ensure safe, productive and sustainable workplaces. Join a team that values collaboration, service, and continuous improvement. 12-month fixed term /Secondment role based in Hamilton. This is an office based position.

Te Whiwhinga mahi | The opportunity

We’re looking for a Workplace and Administration Support Officer to deliver professional support services to NZTA staff, enabling them to succeed in their core business. In this role, you’ll manage workplace functions and provide either administration and/or travel coordination support, contributing to the smooth operation of our office’s.

Key responsibilities include:

• Maintaining a high standard of core building and office facilities
• Completing workplace requests, and provide first level site support including digital and technical support
• Supporting site health and safety, including building site inductions and orientations
• Supporting our office security procedures and processes
• Supporting day to day fleet management
• Providing professional visitor management services
• Providing professional administrative services, including meeting and event support, document preparation, and invoice processing,

We are seeking to appoint at a salary between $65,278-$75,585 commensurate with skills and experience.

Contract: 12-month fixed term / Secondment

Location: Hamilton

Ko koe tēnei | About you

To thrive in this role, you’ll bring:

• Experience in facilities support, administration, and travel coordination.
• Strong customer service and communication skills, ability to prioritise, and thrive in a fast paced environment.
• A clean NZ driver licence, and confidence driving a range of passenger vehicles.
• Strong Microsoft Office and digital skills, with technical problem-solving skills, and confidence in learning new systems.
• Ability to work well in a team and take accountability for self-development.
• You will demonstrate knowledge of, or a willingness to gain an understanding of Te Ao Māori and promote tikanga and Te Reo Māori.
• You will also have knowledge of, or a willingness to gain an appreciation of Te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public service.

Mō mātou | About Us

You’ll be part of Te Ama – Commercial and Corporate, within the Support Services team, which provides shared services that enable NZTA to operate efficiently and effectively. We support safe, productive workplaces and travel solutions across the organisation.

What you will get in return

• A competitive salary and benefits package.
• Five weeks annual leave.
• Income Protection and Critical Illness Insurance for permanent employees.
• A culture that celebrates inclusion, wellbeing, and professional growth.

Applications

• Applications close: 10 September 2026
• For further information, email: [e-mail]
• To be considered for this position you must have a legal right to live and work in New Zealand.
• Waka Kotahi is an equal opportunity employer (EOE).
• We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values.
• Please let us know if you need any support or have any access requirements that will help you through the recruitment process.
• Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.

Ko wai mātou | About us

At Waka Kotahi NZ Transport Agency, it all starts with our people. The organisation's performance and success depends on the people who choose to make this a great place to work and make a difference for Aotearoa. Waka Kotahi has a strong future focus, understanding that new technologies and changing customer expectations mean the transport system we know today will not be the one we deliver in ten years time.