Weighbridge & Customer Service Specialist

Endura Mining; Canterbury; On-site; NZD 42,000 - 66,000; Full time

Job summary

Endura Mining is seeking a Customer Service Administrator/Weighbridge Operator to ensure accurate weighbridge and cashier operations while delivering exceptional customer service on site. You will assist customers with queries, handle data entry and ticket processing, and support safety and process-improvement initiatives.

The role requires strong communication, attention to detail, and the ability to work weekends on a rotating basis.

Qualifications

• Experience in customer service and cash handling.
• Strong communication and interpersonal skills.
• Able to multitask and stay accurate in a busy environment.

Responsibilities

• Perform weighbridge and cashier tasks with accuracy.
• Deliver face-to-face, phone, and email customer service.
• Support customer inquiries, data entry, and ticket processing.
• Maintain cash handling and product grading practices.
• Contribute to site safety, compliance, and process improvements.

Skills

Customer service

Cash handling

Communication

Attention to detail

Teamwork

Tools

Excel

Outlook

Job description

Endura Mining is seeking a Customer Service Administrator/Weighbridge Operator to ensure accurate weighbridge and cashier operations while delivering exceptional customer service on site. You will assist customers with queries, handle data entry and ticket processing, and support safety and process-improvement initiatives.

The role requires strong communication, attention to detail, and the ability to work weekends on a rotating basis.