Weighbridge & Customer Service Administrator

Phoenix Metal Recycling NZ Limited; Christchurch; On-site; NZD 52,000 - 72,000; Full time

Job summary

Phoenix Metal Recycling NZ Limited – Christchurch, South Island is seeking a Customer Service Administrator/Weighbridge Operator to run weighbridge and cashier tasks while delivering friendly customer service.

You will support the team with data entry, handle cash, maintain safety and compliance, and help improve processes in a busy site environment. Weekend availability on a rotating basis is required.

Qualifications

• Customer service administration experience
• Cash handling experience
• Strong communication skills
• Ability to multi-task in a busy environment

Responsibilities

• Perform weighbridge and cashier tasks with accuracy and efficiency
• Deliver exceptional face-to-face, phone, and email customer service
• Support the team with customer inquiries, data entry, and ticket processing
• Maintain excellent cash handling and product grading practices
• Contribute to site safety, compliance, and process improvement initiatives

Skills

Customer service

Data entry

Cash handling

Communication skills

Attention to detail

Multi-tasking

Teamwork

Tools

Microsoft Excel

Microsoft Outlook

Job description

Phoenix Metal Recycling NZ Limited – Christchurch, South Island is seeking a Customer Service Administrator/Weighbridge Operator to run weighbridge and cashier tasks while delivering friendly customer service.

You will support the team with data entry, handle cash, maintain safety and compliance, and help improve processes in a busy site environment. Weekend availability on a rotating basis is required.