Customer Service Administrator/Weighbridge Operator

Phoenix Metal Recycling NZ Limited; Christchurch; On-site; NZD 52,000 - 72,000; Full time

Job summary

Phoenix Metal Recycling NZ Limited – Christchurch, South Island is seeking a Customer Service Administrator/Weighbridge Operator to run weighbridge and cashier tasks while delivering friendly customer service.

You will support the team with data entry, handle cash, maintain safety and compliance, and help improve processes in a busy site environment. Weekend availability on a rotating basis is required.

Qualifications

• Customer service administration experience
• Cash handling experience
• Strong communication skills
• Ability to multi-task in a busy environment

Responsibilities

• Perform weighbridge and cashier tasks with accuracy and efficiency
• Deliver exceptional face-to-face, phone, and email customer service
• Support the team with customer inquiries, data entry, and ticket processing
• Maintain excellent cash handling and product grading practices
• Contribute to site safety, compliance, and process improvement initiatives

Skills

Customer service

Data entry

Cash handling

Communication skills

Attention to detail

Multi-tasking

Teamwork

Tools

Microsoft Excel

Microsoft Outlook

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Customer Service Administrator/Weighbridge Operator

Phoenix Metal Recycling NZ Limited – Christchurch, South Island

About the Role:
As a Customer Service Administrator/Weighbridge Operator, you will be the face of our site—ensuring seamless weighbridge and cashier operations, supporting customers with queries, and promoting a safe, solution-oriented workplace. This is more than a desk job; it’s a critical role where your communication skills, accuracy, and drive to improve the customer experience will shine.

Key Responsibilities

• -Perform weighbridge and cashier tasks with accuracy and efficiency
• -Deliver exceptional face-to-face, phone, and email customer service
• -Support the team with customer inquiries, data entry, and ticket processing
• -Maintain excellent cash handling and product grading practices
• -Contribute to site safety, compliance, and process improvement initiatives

What We’re Looking For

• -A strong commitment to customer satisfaction and teamwork
• -Confidence using Microsoft Office (Excel, Outlook) and handling cash
• -Excellent verbal and written communication skills
• -A keen eye for detail and ability to multi-task in a busy environment
• -Availability to work weekends on a rotating basis

Required Skills

• -Experience in the metals or recycling industry (Not essential)
• -Customer Service Administration Experience
• -Cash Handling Experience.

Disclaimer: Although we are an Accredited Employer, this role does not offer visa sponsorship. Applicants must already hold the right to work in New Zealand.