Metallurgical Clerk

Endura Mining; Canterbury; On-site; NZD 42,000 - 66,000; Full time

Job summary

Endura Mining is seeking a Customer Service Administrator/Weighbridge Operator to ensure accurate weighbridge and cashier operations while delivering exceptional customer service on site. You will assist customers with queries, handle data entry and ticket processing, and support safety and process-improvement initiatives.

The role requires strong communication, attention to detail, and the ability to work weekends on a rotating basis.

Qualifications

• Experience in customer service and cash handling.
• Strong communication and interpersonal skills.
• Able to multitask and stay accurate in a busy environment.

Responsibilities

• Perform weighbridge and cashier tasks with accuracy.
• Deliver face-to-face, phone, and email customer service.
• Support customer inquiries, data entry, and ticket processing.
• Maintain cash handling and product grading practices.
• Contribute to site safety, compliance, and process improvements.

Skills

Customer service

Cash handling

Communication

Attention to detail

Teamwork

Tools

Excel

Outlook

Job description

Customer Service Administrator/ Weighbridge Operator

As a Customer Service Administrator, you will be the face of our site—ensuring seamless weighbridge and cashier operations, supporting customers with queries, and promoting a safe, solution-oriented workplace. This is more than a desk job; it’s a critical role where your communication skills, accuracy, and drive to improve the customer experience will shine.

Key Responsibilities

• Perform weighbridge and cashier tasks with accuracy and efficiency
• Deliver exceptional face-to-face, phone, and email customer service
• Support the team with customer inquiries, data entry, and ticket processing
• Maintain excellent cash handling and product grading practices
• Contribute to site safety, compliance, and process improvement initiatives

What We’re Looking For

• A strong commitment to customer satisfaction and teamwork
• Confidence using Microsoft Office (Excel, Outlook) and handling cash
• Excellent verbal and written communication skills
• A keen eye for detail and ability to multi-task in a busy environment
• Availability to work weekends on a rotating basis

Required Skills

• Experience in the metals or recycling industry (Not essential)
• Customer Service Administration Experience
• Cash Handling Experience.

Disclaimer: Although we are an Accredited Employer, this role does not offer visa sponsorship. Applicants must already hold the right to work in New Zealand.