Weighbridge and Customer Assistant

Waste Management; Whakatāne; On-site; NZD 28,000 - 34,000; Part time

Job summary

WM NZ Limited in Whakatāne is seeking a casual Weighbridge & Customer Service Assistant to process weighbridge transactions, assist customers, and provide admin support with flexible ad hoc hours.

You will handle inbound materials, ensure accurate pricing and recording, maintain a tidy weighbridge and office, and follow HSEQ requirements. The role suits someone seeking occasional work and active involvement in operations.

Qualifications

• Experience handling weighbridge and transaction recording.
• Strong customer service and communication skills.
• Accurate data entry and numerical aptitude.
• Ability to work independently and as part of a team.

Responsibilities

• Process inbound materials to site, ensuring correct pricing and transaction recording.
• Direct site traffic safely and efficiently.
• Deliver excellent customer service and respond to enquiries.
• Keep weighbridge, reception, and office areas clean and professional.
• Adhere to HSEQ requirements.

Skills

Weighbridge operations

Customer service

Data entry

Attention to detail

Teamwork

Tools

Computer literacy

Job description

WM NZ Limited is New Zealand's leading resource recovery, recycling and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do.

Job Description

About the role

This is a casual role that offers flexible, ad hoc hours and would suit someone looking for occasional work rather than a full-time commitment. It may be particularly appealing to a semi-retired individual seeking to remain active in the workforce, or a student with flexible availability who is looking to gain experience and earn additional income.

In this role, you will be responsible for processing weighbridge transactions, assisting customers, and providing administrative support to ensure smooth daily operations.

• Process inbound materials to site,ensuring correct pricing, payment and transaction recording through weighbridge and gate-rate systems.
• Direct site traffic safely and efficiently.
• Deliver excellent customer service and respond to customer enquiries.
• Keep the weighbridge, reception, and office areas clean, tidy, and professional.
• Adhere to all Health, Safety, Environmental, and Quality (HSEQ) requirements.

Qualifications

About You

We are looking for a motivated and customer-focused Weighbridge & Customer Service Assistant to join our team. You will have -

• Strong customer service and communication skills.
• Good computer literacy and attention to detail.
• Confident with numbers and data entry.
• Able to work independently and as part of a team.

Additional Information

Please note - we do not always work to fixed closing dates and may start considering applications as they are received, so we encourage you to apply early.

WM is an EEO employer and promotes drug and alcohol-free workplaces.

You must be in New Zealand and hold a current work visa, residency or NZ citizenship.