Weekend Ward Receptionist: Calm Front Desk Care

North Island - Waikato Hamilton; Hamilton; On-site; NZD 42,000 - 52,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a confident Receptionist to join the Inpatient Receptionist team at Waikato Hospital in Hamilton. The role focuses on frontline reception, patient and visitor greeting, and clerical support in a busy ward environment.

Hours are 7am to 3.30pm on weekends, with the successful candidate expected to work these shifts. Candidates should be calm under pressure, with good time management and a passion for helping people.

Qualifications

• Experience in a front-facing receptionist or customer service role.
• Experience in a healthcare setting is preferred.
• Proficient with Microsoft Office and basic computer skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet patients and visitors.
• Answer phone calls and respond to enquiries.
• Liaise with medical staff.
• Capture patient flow information.
• Assist patients with forms and documentation.
• Maintain a clean and calm reception area.
• Order office supplies for the Ward.

Skills

Front-facing receptionist

Customer service

Administration

Health care environment

Microsoft Office

Communication skills

Time management

Autonomy with team support

Tools

Microsoft Office

Job description

Health New Zealand | Te Whatu Ora is seeking a confident Receptionist to join the Inpatient Receptionist team at Waikato Hospital in Hamilton. The role focuses on frontline reception, patient and visitor greeting, and clerical support in a busy ward environment.

Hours are 7am to 3.30pm on weekends, with the successful candidate expected to work these shifts. Candidates should be calm under pressure, with good time management and a passion for helping people.