Vet Clinic Front Desk Coordinator

BuildRight Construction AU; Auckland; On-site; NZD 40,000 - 48,000; Full time

Job summary

BuildRight Construction AU is seeking a friendly, organised receptionist in Auckland, New Zealand. This full-time role offers 32–38 hours per week across 4–5 days, including one Saturday every four weeks, with responsibilities spanning front-d desk duties, client support, and basic administration.

You will coordinate appointments, assist clients, manage records, and help keep the office running smoothly in a professional environment.

Qualifications

• Previous experience in a reception or front desk role is essential.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Professional presentation and friendly attitude.
• Good computer literacy and administrative skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Excellent organisational and time management skills.
• Ability to work independently and as part of a team.
• Previous experience in veterinary, medical, healthcare, or animal-related environments is advantageous.
• Willingness to work one Saturday in every four weeks.

Responsibilities

• Manage appointment scheduling and maintain an organised booking system.
• Coordinate boarding and accommodation bookings with the internal team.
• Welcome clients and provide professional front desk customer service.
• Answer telephone calls, emails, and client enquiries promptly.
• Assist clients with information regarding services and products.
• Support the clinical team with administrative and reception duties.
• Process over-the-counter sales and customer transactions.
• Maintain accurate client records and appointment information.
• Assist with marketing and promotional activities when required.
• Ensure the reception area remains professional, organised, and welcoming.
• Work collaboratively with all team members to deliver excellent customer service.

Skills

Reception experience

Communication skills

Customer service

Organisational skills

Computer literacy

Multitasking

Time management

Independent worker

Team player

Job description

BuildRight Construction AU is seeking a friendly, organised receptionist in Auckland, New Zealand. This full-time role offers 32–38 hours per week across 4–5 days, including one Saturday every four weeks, with responsibilities spanning front-d desk duties, client support, and basic administration.

You will coordinate appointments, assist clients, manage records, and help keep the office running smoothly in a professional environment.