Valet Customer Services Coordinator - Part-time, Fixed-Term (2x)

Christchurch International Airport; Christchurch; On-site; NZD 28,000 - 33,000; Part time

Benefits offered by this job

Supportive environment

Leading aviation brand

Consistent hours

Job summary

Christchurch International Airport is seeking a Part-time Valet Customer Services Coordinator to join our new Valet Operations team. You will be the friendly face welcoming customers, handle vehicle handovers with care, and deliver a premium valet experience in a kiosk-based setting.

Roles include opening and managing the kiosk, relocating vehicles within the airport precinct when needed, and maintaining safety and high service standards.

Qualifications

• Excellent customer service and communication skills.
• Ability to drive a range of vehicles confidently (manual and automatic).
• Safety focused and customer minded.
• Ability to work independently and take initiative.
• Reliability and punctuality.
• Flexibility and positive attitude.
• Ability to pass Ministry of Justice checks and have the right to work in NZ.

Responsibilities

• Open and manage the kiosk.
• Welcome customers as they arrive and provide valet service.
• Safely relocate and park vehicles within the airport precinct.
• Maintain high service standards with minimal supervision.
• Attend induction and training sessions.

Skills

Customer service

Communication

Vehicle handling

Safety consciousness

Independence

Reliability

Tools

Kiosk software

Job description

Valet Customer Services Coordinator - Part-time, Fixed-Term (2x)

Christchurch International Airport – Christchurch, South Island

As a Customer Service Coordinator in our new Valet Operations team, you’ll be one of the first friendly faces our customers meet at Christchurch Airport. You’ll play a key role in delivering a seamless, premium valet experience, welcoming customers, managing vehicle handovers with care and professionalism, and ensuring every interaction is efficient, safe and positive.

This is a hands‑on operational role where you’ll be responsible for opening and managing the kiosk, welcoming customers as they arrive, and providing a friendly and professional valet experience.

While the majority of your time will be based in the kiosk, you’ll also be required to safely relocate and park customers’ vehicles within the airport precinct when needed. Care, attention to detail and confidence driving a range of vehicles are essential, along with a strong focus on safety when moving vehicles between customer drop‑off points and designated parking areas.

While you’ll be part of a wider team, this role also requires confidence and independence. At times may be working on your own while your colleagues are tending to customers and therefore you will need to be confident maintaining high service standards without direct supervision. If you enjoy taking ownership, working autonomously, and delivering exceptional service every time, this could be the role for you.

We have the following shifts available, with one position available for each shift. These are, part-time, fixed-term roles for six months.

• Sunday to Tuesday – 0400 – 0800 (12 hours per week)
• Wednesday to Saturday – 0400 – 0800 (16 hours per week)

Successful applicants must be available to attend three full days of induction and training during the week of 24 September, with shifts commencing from Monday, 29 September.

What We’re Looking For

• Excellent customer service and communication skills
• Ability to drive a range of vehicles confidently (manual and automatic)
• Safety focused and customer minded
• Ability to work independently and take initiative
• Reliability and punctuality
• Flexibility and positive attitude
• Ability to pass Ministry of Justice checks and have the right to work in NZ

What We Offer

• A supportive and professional working environment
• The opportunity to work alongside a leading aviation brand
• Consistent hours
• A dynamic airport-based role where no two days are the same

Application closes 17th September, but don’t delay in submitting your application because we may close the advert early.