Vehicle Operations & Service Coordinator

Trade Assist; New Zealand; On-site; NZD 14,000 - 41,000; Part time

Job summary

Trade Assist in Auckland is seeking a reliable Vehicle Operations & Service Coordinator to manage vehicle movements, customer service and branch support. The role involves moving rental vehicles, checking them, and ensuring readiness for customers, with independence and a flexible schedule.

The successful candidate will handle weekly bookings, use tablets for reports, and provide friendly service while supporting the Auckland operation.

Qualifications

• Customer-focused with excellent people skills.
• Respectful, trustworthy and reliable & motivated.
• Practical and confident with basic maintenance.
• Organised and able to work independently.

Responsibilities

• Move rental vehicles between airport, drop-off areas and wash facility in Māngere.
• Pick up and drop off customers from Auckland Airport, hotels and other locations.
• Complete vehicle checks including fuel, RUC, mileage, damage and tyre pressures.
• Ensure vehicles are clean, stocked and ready for customers.
• Use a tablet and digital systems to manage reports and bookings.
• Follow a weekly schedule of upcoming bookings and vehicle movements.
• Carry out basic handyman, maintenance and minor installation work.
• Provide friendly, professional customer service
• Act as a 2IC-style support person for the Auckland operation.

Job description

Vehicle Operations & Service Coordinator

Trade Assist is looking for a reliable, motivated and hands‑on all-rounder to join the Auckland operation of a vehicle rental company.

This is a varied customer service, vehicle operations and branch support role, with plenty of independence. You’ll be responsible for helping keep vehicles moving, customers looked after and the Auckland operation running smoothly.

The Role

• Move rental vehicles between the airport parking facility, drop‑off areas and wash facility in Māngere
• Pick up and drop off customers from Auckland Airport, hotels and other locations
• Complete vehicle checks including fuel, RUC, mileage, damage and tyre pressures
• Ensure vehicles are clean, stocked and ready for customers
• Restock linen and other vehicle supplies
• Use a tablet and digital systems to manage reports and bookings
• Follow a weekly schedule of upcoming bookings and vehicle movements
• Carry out basic handyman, maintenance and minor installation work
• Act as a 2IC‑style support person for the Auckland operation

Trade Assist is looking for a reliable, motivated and hands‑on all-rounder to join the Auckland operation of a vehicle rental company.

This is a varied customer service, vehicle operations and branch support role, with plenty of independence. You’ll be responsible for helping keep vehicles moving, customers looked after and the Auckland operation running smoothly.

The Role

• Move rental vehicles between the airport parking facility, drop‑off areas and wash facility in Māngere
• Pick up and drop off customers from Auckland Airport, hotels and other locations
• Complete vehicle checks including fuel, RUC, mileage, damage and tyre pressures
• Ensure vehicles are clean, stocked and ready for customers
• Restock linen and other vehicle supplies
• Use a tablet and digital systems to manage reports and bookings
• Follow a weekly schedule of upcoming bookings and vehicle movements
• Carry out basic handyman, maintenance and minor installation work
• Provide friendly, professional customer service
• Act as a 2IC‑style support person for the Auckland operation

We’re looking for someone who is:

• Customer-focused with excellent people skills
• Respectful, trustworthy and has good values - reliable & motivated
• Practical and confident with basic maintenance
• Organised and able to work independently

What You’ll Need

• Clean, full Class 1 licence
• Confident driving passenger vehicles and a shuttle
• Good attention to detail
• Basic handyman/maintenance skills
• Previous rental or fleet experience is an advantage, but training will be provided

A flexible role that changes week to week -
This is not a standard 9-5 position. The hours are driven by customer bookings and demand, meaning some weeks will be busier than others.
The role has a minimum of 10 hours per week, with hours increasing during busier periods and up to around 30+ hours per week during peak times.
A weekly schedule will be provided outlining upcoming bookings, vehicle movements and expected workload, so you’ll have visibility of what’s coming up. Flexibility is important, as the hours and workload can vary from week to week.