Upper Extremities Clinical Support Specialist

Health New Zealand - Te Whatu Ora Hutt Valley; Wellington; On-site; NZD 70,000 - 95,000; Full time

Job summary

Zimmer Biomet in Wellington, NZ, is seeking an Upper Extremities Clinical Support Representative to partner with surgeons, theatre teams and healthcare professionals across the lower North Island. You will deliver clinical service, case support and training to ensure the right products are available for patients.

Ideal candidates have an allied health background (e.g., Physiotherapist) or orthopedic clinical support experience, strong communication, organisational skills, and the ability to

Qualifications

• Degree in a health, nursing, physiotherapy, science, business or related discipline.
• Ability to become technically proficient across the product portfolio.
• Strong communication skills to build trust with clinical stakeholders.
• Excellent organisational and time management capabilities.
• Quickly learn and retain complex clinical and technical information.

Responsibilities

• Provide high-quality clinical service, advice and case support to customers.
• Build and maintain relationships with surgeons, registrars, nurse unit managers, theatre staff and CSSD teams.
• Drive appropriate utilisation of Zimmer Biomet solutions by matching the right product to the patient.
• Engage with nurses, registrars and surgeons through lead identification, case management and in-service training.
• Ensure timely return and tracking of instrument sets post-procedure.
• Develop surgeon-specific surgical technique and workflow documentation.
• Provide case support outside the defined territory when required.
• Support the Sales team in executing the Sales Plan and achieving targets.

Skills

Strong communication

Clinical credibility

Attention to detail

Organisational skills

Time management

Able to learn complex clinical info

Solutions-focused mindset

Education

Health/Nursing/Physiotherapy/Science/Business/Marketing degree

Job description

Zimmer Biomet in Wellington, NZ, is seeking an Upper Extremities Clinical Support Representative to partner with surgeons, theatre teams and healthcare professionals across the lower North Island. You will deliver clinical service, case support and training to ensure the right products are available for patients.

Ideal candidates have an allied health background (e.g., Physiotherapist) or orthopedic clinical support experience, strong communication, organisational skills, and the ability to