Upper Extremities Clinical Support Specialist

Victoria University Of Wellington; Wellington; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Development opportunities

ERGs (employee resource groups)

Flexible working environment

Location-specific competitive total-RE

Wellness incentives

Culture of recognition and performance

Job summary

Zimmer Biomet is seeking a clinically driven Upper Extremities Clinical Support Representative to support surgeons, theatre teams and healthcare professionals in Wellington and the lower North Island. You will thrive in the operating theatre, acting as a trusted clinical partner, and delivering exceptional patient-focused support.

You may come from an orthopaedic or medical device clinical support background, or be an Allied Health professional with strong upper limb knowledge ready to

Qualifications

• Degree in Health, Nursing, Physiotherapy, Science, Business, Marketing or related discipline.
• Strong communication skills with ability to build trust and influence clinical stakeholders.
• Ability to become technically proficient across the assigned product portfolio.
• Excellent organisational and time management skills.
• Proactive, positive and solutions-focused mindset.

Responsibilities

• Provide high-quality clinical service, advice and case support to customers.
• Build and maintain strong professional relationships with surgeons, registrars, nurse unit managers, theatre staff and CSSD teams.
• Support appropriate utilisation of Zimmer Biomet solutions by ensuring the right product is available for the patient.
• Lead in-service training and case management with nurses, registrars and surgeons.
• Ensure timely return and tracking of instrument sets post-procedure.
• Develop surgeon-specific surgical technique and workflow documentation.
• Provide case support outside your defined territory when required.
• Support Sales team in executing the Sales Plan and achieving targets.

Education

Degree qualification in Health, Nursing, Physiotherapy, Science, Business, Marketing or a related discipline

Job description

Zimmer Biomet is seeking a clinically driven Upper Extremities Clinical Support Representative to support surgeons, theatre teams and healthcare professionals in Wellington and the lower North Island. You will thrive in the operating theatre, acting as a trusted clinical partner, and delivering exceptional patient-focused support.

You may come from an orthopaedic or medical device clinical support background, or be an Allied Health professional with strong upper limb knowledge ready to