Orthopedic Clinical Support Specialist - Upper Extremities

Lumino Coastlands; Wellington; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working environment

Wellness incentives

Competitive total rewards

Job summary

Zimmer Biomet in Wellington seeks a Clinical Support Representative for Upper Extremities. The role supports surgeons and theatre teams with high-quality clinical service, ensuring the right Zimmer Biomet solutions are used for each patient. Travel within the lower North Island is expected.

The ideal candidate has a health-related degree and strong communication, organizational and learning abilities, with a proactive, solutions-focused mindset. A theatre environment background is desirable.

Qualifications

• Strong communication with clinicians and stakeholders
• Ability to quickly learn complex clinical and technical information
• Demonstrated organisational and time management skills

Responsibilities

• Provide high-quality clinical service and case support to surgeons and theatre teams
• Build relationships with surgeons, registrars, nurse unit managers, and CSSD teams
• Ensure appropriate utilization of Zimmer Biomet solutions by matching products to patients
• Lead in-service training and case management for nurses, registrars, and surgeons
• Support Sales team to achieve annual targets and participate in territory coverage as needed
• Assist with instrument set return and tracking after procedures
• Contribute to surgeon-specific workflow documentation and technical knowledge sharing
• Provide case support outside defined territory when required

Skills

Communication skills

Clinical credibility

Organisational skills

Time management

Learning ability

Proactive mindset

Education

Health/Nursing/Physiotherapy/Science/Business/Marketing degree

Job description

Zimmer Biomet in Wellington seeks a Clinical Support Representative for Upper Extremities. The role supports surgeons and theatre teams with high-quality clinical service, ensuring the right Zimmer Biomet solutions are used for each patient. Travel within the lower North Island is expected.

The ideal candidate has a health-related degree and strong communication, organizational and learning abilities, with a proactive, solutions-focused mindset. A theatre environment background is desirable.