Orthopaedic Upper Extremities Clinical Support Specialist

Marketplace; Wellington; On-site; NZD 85,000 - 110,000; Full time

Job summary

Zimmer Biomet is seeking a clinically driven Upper Extremities Clinical Support Representative to assist surgeons and theatre teams in Wellington and the lower North Island. You will bring clinical credibility and deliver patient-focused support in high-pressure environments.

Ideal candidates have a health-related degree and strong communication skills, with the ability to learn complex product information and build trust with stakeholders.

Qualifications

• Degree qualification in Health, Nursing, Physiotherapy, Science, Business, Marketing or a related discipline.
• Strong communication and relationship-building skills with clinical credibility.
• Willingness to learn complex clinical and technical information and work in high‑pressure environments.

Responsibilities

• Support surgeons and theatre teams with high-quality clinical service and case support.
• Build and maintain professional relationships with surgeons, registrars, theatre staff, CSSD teams and other stakeholders.
• Drive appropriate utilisation of Zimmer Biomet solutions by ensuring the right product for the right patient.
• Engage nurses, registrars and surgeons through case management and in‑service training.
• Ensure timely return and tracking of instrument sets post‑procedure.
• Develop surgeon-specific surgical technique and workflow documentation.
• Provide case support outside your defined territory when required.
• Support the Sales team in achieving annual targets.

Skills

Clinical communication

Relationship building

Medical device knowledge

Organisational skills

Learning agility

Education

Bachelor’s degree or equivalent in Health, Nursing, Physiotherapy, Science, Business or related discipline

Job description

Zimmer Biomet is seeking a clinically driven Upper Extremities Clinical Support Representative to assist surgeons and theatre teams in Wellington and the lower North Island. You will bring clinical credibility and deliver patient-focused support in high-pressure environments.

Ideal candidates have a health-related degree and strong communication skills, with the ability to learn complex product information and build trust with stakeholders.