Upper Extremities Orthopedic Clinical Support Specialist

New Zealand Government; Wellington; On-site; NZD 70,000 - 100,000; Full time

Job summary

Zimmer Biomet is seeking an Upper Extremities Clinical Support Representative to assist surgeons, theatre teams, and healthcare professionals across Wellington and the lower North Island. The role suits someone with an orthopaedic or medical device clinical background or allied health experience ready to move into medical devices.

Strong clinical credibility and proactive support are essential. Expect to work closely with the Sales team to drive appropriate utilisation of Zimmer Biomet

Qualifications

• Degree qualification in Health, Nursing, Physiotherapy, Science, Business, Marketing or a related discipline.
• Strong communication skills with the ability to build trust and influence clinical stakeholders.
• Ability to become technically proficient across the assigned product portfolio.
• Excellent organisational and time management skills.
• Ability to quickly learn and retain complex clinical and technical information.
• A proactive, positive and solutions-focused mindset.

Responsibilities

• Support surgeons, theatres and healthcare professionals with high-quality clinical service and case support.
• Build and maintain professional relationships with surgeons, registrars, nurse unit managers, theatre staff, CSSD teams and other stakeholders.
• Drive utilisation of Zimmer Biomet solutions by ensuring the right product is available for the right patient.
• Engage with nurses, registrars and surgeons through lead identification, case management and in-service training.
• Ensure timely return and tracking of instrument sets post-procedure.
• Develop surgeon-specific surgical techniques and workflow documentation.
• Provide case support outside defined territory when required.
• Support Sales team in executing the Sales Plan and achieving annual targets.

Skills

Communication

Technical proficiency

Organisation

Fast learner

Proactive mindset

Education

Bachelor degree or higher in Health/Science/Business/Marketing

Job description

Zimmer Biomet is seeking an Upper Extremities Clinical Support Representative to assist surgeons, theatre teams, and healthcare professionals across Wellington and the lower North Island. The role suits someone with an orthopaedic or medical device clinical background or allied health experience ready to move into medical devices.

Strong clinical credibility and proactive support are essential. Expect to work closely with the Sales team to drive appropriate utilisation of Zimmer Biomet