Upper Extremities Clinical Support Specialist

Habit Health; Wellington; On-site; NZD 65,000 - 95,000; Full time

Job summary

Zimmer Biomet is seeking an Upper Extremities Clinical Support Representative to support surgeons and theatre teams in Wellington and the lower North Island. You will be a trusted clinical partner delivering exceptional patient-focused support in high-pressure environments.

Ideal candidates will have a degree in health, nursing, physiotherapy, science, business or marketing, with strong communication skills and the ability to learn complex clinical and technical information quickly.

Qualifications

• Degree in Health, Nursing, Physiotherapy, Science, Business, Marketing or related discipline.
• Strong communication skills to influence clinical stakeholders.
• Ability to learn complex clinical and technical information quickly.

Responsibilities

• Provide high-quality clinical service and case support to customers.
• Build strong relationships with surgeons, registrars, nurse unit managers, theatre staff, CSSD teams and other stakeholders.
• Drive appropriate utilisation of Zimmer Biomet solutions by ensuring the right product for the right patient.
• Lead nurse, registrar and surgeon engagement through case management and in-service training.
• Ensure timely return and tracking of instrument sets post-procedure.
• Develop surgeon-specific surgical technique and workflow documentation.
• Provide case support outside your defined territory when required.
• Support the Sales team in achieving annual targets.

Skills

Strong communication skills

Relationship building

Time management

Attention to detail

Ability to learn complex information

Education

Degree in Health, Nursing, Physiotherapy, Science, Business, Marketing or related discipline

Job description

Zimmer Biomet is seeking an Upper Extremities Clinical Support Representative to support surgeons and theatre teams in Wellington and the lower North Island. You will be a trusted clinical partner delivering exceptional patient-focused support in high-pressure environments.

Ideal candidates will have a degree in health, nursing, physiotherapy, science, business or marketing, with strong communication skills and the ability to learn complex clinical and technical information quickly.