Orthopedic Upper Extremities Clinical Support Specialist

Te Whatu Ora; Wellington; On-site; NZD 65,000 - 90,000; Full time

Job summary

Zimmer Biomet is seeking an Upper Extremities Clinical Support Representative to support surgeons, theatre teams and healthcare professionals in Wellington and the lower North Island. The role suits someone with orthopaedic or medical device clinical support background, or an Allied Health professional with strong upper limb anatomy knowledge transitioning into medical devices.

You will provide clinical service, product in-service training, and case support, while building relationships with key

Qualifications

• Degree in Health, Nursing, Physiotherapy, Science, Business, Marketing or related discipline.
• Strong communication skills to influence clinical stakeholders.
• Ability to become technically proficient across product portfolio.
• Excellent organisational and time management.
• Ability to learn and retain complex clinical/technical information.
• Proactive, positive and solutions-focused mindset.

Responsibilities

• Provide high-quality clinical service, advice and case support to customers.
• Build relationships with surgeons, registrars, nurse unit managers, theatre staff, CSSD teams.
• Drive appropriate utilisation of Zimmer Biomet solutions by ensuring the right product for the right patient.
• Manage nurse, registrar and surgeon engagement through lead identification, case management and in-service training.
• Ensuring timely return and tracking of instrument sets post-procedure.
• Developing and maintaining surgeon-specific surgical technique and workflow documentation.
• Provide case support outside your defined territory when required.
• Actively support the Sales team in the execution of the Sales Plan and achievement of annual targets.

Skills

Clinical communication

Relationship building

Product portfolio knowledge

Organisational skills

Learning ability

Positive mindset

Education

Degree in Health/Nursing/Physiotherapy/Science/Business/Marketing or related

Job description

Zimmer Biomet is seeking an Upper Extremities Clinical Support Representative to support surgeons, theatre teams and healthcare professionals in Wellington and the lower North Island. The role suits someone with orthopaedic or medical device clinical support background, or an Allied Health professional with strong upper limb anatomy knowledge transitioning into medical devices.

You will provide clinical service, product in-service training, and case support, while building relationships with key