Truck Parts Specialist - Tech-Savvy & Customer Focused

Sime Darby Motors; Napier; On-site; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Retail discounts across 100+ stores

Wellbeing benefits including free eye/

Spinal checks

Discounted health insurance

Free EAP support

Job summary

Truckstops Napier is recruiting a Parts Assistant to join our team servicing Volvo, Mack, Hino and UD trucks. You will sell genuine franchise parts, work with a supportive Parts Manager, and use digital tools to streamline tasks while growing your career in a busy branch.

You should bring automotive passion, a technical mindset, and a proactive, customer-focused approach to deliver top-notch service. Heavy transport experience is preferred; lighter auto parts experience will be considered.

Qualifications

• Passion for automotive parts and knowledge of brands Volvo, Mack, Hino and UD.
• Technical mindset with parts experience or strong background servicing vehicles.
• Natural problem solver who asks the right questions.
• Thrives in a tech-driven environment using digital tools to streamline tasks.
• Proactive, customer-focused with commitment to top-notch service.
• Heavy transport experience preferred; light auto parts experience will be considered.

Responsibilities

• Sell genuine franchise parts from Volvo, Mack, Hino and UD.
• Collaborate with the Parts Manager and team to support branch success and customer satisfaction.
• Develop skills through training and digital tools to streamline parts processes.

Skills

Automotive knowledge

Customer service

Problem solving

Tech-savvy

Job description

Truckstops Napier is recruiting a Parts Assistant to join our team servicing Volvo, Mack, Hino and UD trucks. You will sell genuine franchise parts, work with a supportive Parts Manager, and use digital tools to streamline tasks while growing your career in a busy branch.

You should bring automotive passion, a technical mindset, and a proactive, customer-focused approach to deliver top-notch service. Heavy transport experience is preferred; lighter auto parts experience will be considered.