Parts Assistant

Truck Stops (NZ) Ltd; Napier; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Career development training

Employee benefits and discounts across

Wellbeing benefits including eye and 


Discounted health insurance

Job summary

Truckstops Napier is seeking a Parts Assistant to become the go-to for Volvo, Mack, Hino and UD parts. Report to a supportive Parts Manager, you’ll join a team that collaborates to ensure branch success and customer satisfaction.

You’ll sell genuine franchise parts while exploring digital tools to streamline your parts workflow and grow your career. You’re passionate about automotive systems and eager to apply technical knowledge in a fast-paced, tech-driven environment.

Qualifications

• Demonstrated technical mindset and willingness to learn automotive parts systems.
• Experience in automotive parts or servicing vehicles is a plus.
• Strong problem-solving ability and proactive questioning to find solutions.
• Comfort with using digital tools to streamline stock and sales tasks.
• Committed to delivering top-quality customer service.

Responsibilities

• Attend customers and assist with genuine franchise parts for Volvo, Mack, Hino and UD.
• Collaborate with the Parts Manager and team to ensure branch success and customer satisfaction.
• Utilise technology and digital tools to streamline parts discovery, order processing and stock checks.
• Develop knowledge of truck brands and stay updated on product lines.

Skills

Technical mindset

Parts experience / vehicle servicing

Problem solving

Tech-driven efficiency

Customer-focused service

Job description

Company : Truck Stops (NZ) Ltd

Parts Assistant needed to join our Truckstops Napier team and become the go-to for all things Volvo, Mack, Hino and UD Trucks! The role Reporting to a supportive Parts Manager, you’ll join a team who collaborate to ensure branch success and customer satisfaction. You’ll get to sell genuine franchise parts from iconic brands like Volvo, Mack, Hino and UD, while exploring the latest technology and digital tools to streamline your parts game and develop your career.

What makes you the perfect Parts Assistant?

You’re passionate about all things automotive and eager to put your technical know-how to work.

• have a technical mindset
• perhaps with experience in parts or a strong background in servicing your own vehicles
• be a natural problem solver who knows how to ask the right questions and dig for solutions
• be someone who thrives in a tech-driven environment and uses technology to streamline tasks and boost efficiency
• have a proactive, customer-focused approach with a commitment to delivering top-notch service

What’s in it for you?

• We offer a wide range of career and personal development training
• employee benefits and retail discounts across 100+ stores
• and wellbeing benefits including free eye and spinal checks
• discounted Southern Cross health insurance
• free EAP support and much more.

Join us and become a part of a team that keeps the wheels of the industry turning.

Note: this position is subject to background checks including reference, police, medical and drugs, and right to work.

About us

Truckstops is a wholly owned subsidiary of Sime Motors. Established in 1984, Truckstops has provided unparalleled after-sales parts and service support to the road transport industry for over 30 years.

With 18 nationwide branches supporting Hino, Mack, Volvo and UD Truck & Bus, we have grown to become the largest supplier of truck & bus parts and workshop services in New Zealand. Sime is a trusted partner to more than 60 leading automotive and industrial equipment brands across the Asia Pacific region. Operating in 18 countries and territories, we deliver sustainable value by bringing world-class products and solutions that support the region’s mobility, growth and development. With approximately 30,000 employees across our international footprint, Sime is listed on the main market of Bursa Malaysia.