Parts Assistant

Sime Darby Motors; Napier; On-site; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Retail discounts across 100+ stores

Wellbeing benefits including free eye/

Spinal checks

Discounted health insurance

Free EAP support

Job summary

Truckstops Napier is recruiting a Parts Assistant to join our team servicing Volvo, Mack, Hino and UD trucks. You will sell genuine franchise parts, work with a supportive Parts Manager, and use digital tools to streamline tasks while growing your career in a busy branch.

You should bring automotive passion, a technical mindset, and a proactive, customer-focused approach to deliver top-notch service. Heavy transport experience is preferred; lighter auto parts experience will be considered.

Qualifications

• Passion for automotive parts and knowledge of brands Volvo, Mack, Hino and UD.
• Technical mindset with parts experience or strong background servicing vehicles.
• Natural problem solver who asks the right questions.
• Thrives in a tech-driven environment using digital tools to streamline tasks.
• Proactive, customer-focused with commitment to top-notch service.
• Heavy transport experience preferred; light auto parts experience will be considered.

Responsibilities

• Sell genuine franchise parts from Volvo, Mack, Hino and UD.
• Collaborate with the Parts Manager and team to support branch success and customer satisfaction.
• Develop skills through training and digital tools to streamline parts processes.

Skills

Automotive knowledge

Customer service

Problem solving

Tech-savvy

Job description

Company :Truck Stops (NZ) LtdParts Assistant needed to join our Truckstops Napier team and become the go-to for all things Volvo, Mack, Hino and UD Trucks!The roleReporting to a supportive Parts Manager, you'll join a team who collaborate to ensure branch success and customer satisfaction. You'll get to sell genuine franchise parts from iconic brands like Volvo, Mack, Hino and UD, while exploring the latest technology and digital tools to streamline your parts game and develop your career.What makes you the perfect Parts Assistant?You’re passionate about all things automotive and eager to put your technical know-how to work.You’ll also:have a technical mindset, perhaps with experience in parts or a strong background in servicing your own vehiclesbe a natural problem solver who knows how to ask the right questions and dig for solutionsbe someone who thrives in a tech-driven environment and uses technology to streamline tasks and boost efficiencyhave a proactive, customer-focused approach with a commitment to delivering top-notch serviceIdeally, you'll have heavy transport experience however light auto parts experience will be considered.What’s in it for you?We offer a wide range of career and personal development training, employee benefits and retail discounts across 100+ stores, and wellbeing benefits including free eye and spinal checks, discounted Southern Cross health insurance, free EAP support and much more.Join us and become a part of a team that keeps the wheels of the industry turning. Apply NOW!Note: this position is subject to background checks including reference, police, medical and drugs, and right to work.About usTruckstops is a wholly owned subsidiary of Sime Motors. Established in 1984, Truckstops has provided unparalleled after-sales parts and service support to the road transport industry for over 30 years.With 18 nationwide branches supporting Hino, Mack, Volvo and UD Truck & Bus, we have grown to become the largest supplier of truck & bus parts and workshop services in New Zealand.