Parts Assistant: Auto Tech Enthusiast for Volvo/Mack/Hino/UD

Truck Stops (NZ) Ltd; Napier; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Career development training

Employee benefits and discounts across

Wellbeing benefits including eye and 


Discounted health insurance

Job summary

Truckstops Napier is seeking a Parts Assistant to become the go-to for Volvo, Mack, Hino and UD parts. Report to a supportive Parts Manager, you’ll join a team that collaborates to ensure branch success and customer satisfaction.

You’ll sell genuine franchise parts while exploring digital tools to streamline your parts workflow and grow your career. You’re passionate about automotive systems and eager to apply technical knowledge in a fast-paced, tech-driven environment.

Qualifications

• Demonstrated technical mindset and willingness to learn automotive parts systems.
• Experience in automotive parts or servicing vehicles is a plus.
• Strong problem-solving ability and proactive questioning to find solutions.
• Comfort with using digital tools to streamline stock and sales tasks.
• Committed to delivering top-quality customer service.

Responsibilities

• Attend customers and assist with genuine franchise parts for Volvo, Mack, Hino and UD.
• Collaborate with the Parts Manager and team to ensure branch success and customer satisfaction.
• Utilise technology and digital tools to streamline parts discovery, order processing and stock checks.
• Develop knowledge of truck brands and stay updated on product lines.

Skills

Technical mindset

Parts experience / vehicle servicing

Problem solving

Tech-driven efficiency

Customer-focused service

Job description

Truckstops Napier is seeking a Parts Assistant to become the go-to for Volvo, Mack, Hino and UD parts. Report to a supportive Parts Manager, you’ll join a team that collaborates to ensure branch success and customer satisfaction.

You’ll sell genuine franchise parts while exploring digital tools to streamline your parts workflow and grow your career. You’re passionate about automotive systems and eager to apply technical knowledge in a fast-paced, tech-driven environment.