Parts Assistant

Sime Motors; Napier, Auckland; Hybrid; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Employee benefits

Retail discounts across 100+ stores

Wellbeing benefits (eye and spinal)

Job summary

Truckstops Napier, part of Truck Stops (NZ) Ltd, is seeking a Parts Assistant to join our team. You will be the go‑to for Volvo, Mack, Hino and UD parts, helping customers with product recommendations and using digital tools to streamline parts tasks.

Reporting to the Parts Manager, you will contribute to branch success and customer satisfaction, while exploring new technology and developing your career in a supportive team environment.

Qualifications

• You’re passionate about all things automotive and eager to apply your technical know‑how.
• You’ll have a technical mindset, with a willingness to learn and problem solve.
• You thrive in a tech‑driven environment and deliver top‑notch service to customers.

Responsibilities

• Be the go‑to for Volvo, Mack, Hino and UD parts in Napier.
• Sell genuine franchise parts and advise customers in a fast‑paced store environment.
• Use digital tools to streamline parts processes and support branch success.

Skills

Technical mindset

Problem solving

Customer-focused

Tech-driven

Vehicle knowledge

Tools

Franchise parts system

Job description

Parts Assistant# Careers## Parts AssistantApply: New Zealand | TSL | Napier: Full time: Posted Today: End Date: November 15, 2026 (4 days left to apply): JR122277**Company :**Truck Stops (NZ) LtdParts Assistant needed to join our Truckstops Napier team and become the go-to for all things Volvo, Mack, Hino and UD Trucks! **The role** Reporting to a supportive Parts Manager, you'll join a team who collaborate to ensure branch success and customer satisfaction. You'll get to sell genuine franchise parts from iconic brands like Volvo, Mack, Hino and UD, while exploring the latest technology and digital tools to streamline your parts game and develop your career. **What makes you the perfect Parts Assistant?** You’re passionate about all things automotive and eager to put your technical know-how to work. You’ll also:* have a technical mindset, perhaps with experience in parts or a strong background in servicing your own vehicles* be a natural problem solver who knows how to ask the right questions and dig for solutions* be someone who thrives in a tech-driven environment and uses technology to streamline tasks and boost efficiency* have a proactive, customer-focused approach with a commitment to delivering top-notch service* Ideally, you'll have heavy transport experience however light auto parts experience will be considered. **What’s in it for you?** We offer a wide range of career and personal development training, employee benefits and retail discounts across 100+ stores, and wellbeing benefits including free eye and spinal checks, discounted Southern Cross health insurance, free EAP support and much more. Join us and become a part of a team that keeps the wheels of the industry turning. Apply NOW! ***Note: this position is subject to background checks including reference, police, medical and drugs, and right to work.*** **About us**Truckstops is a wholly owned subsidiary of Sime Motors. Established in 1984, Truckstops has provided unparalleled after-sales parts and service support to the road transport industry for over 30 years. With 18 nationwide branches supporting Hino, Mack, Volvo and UD Truck & Bus, we have grown to become the largest supplier of truck & bus parts and workshop services in New Zealand.