Transport Customer Service Specialist — Flexible Hours

StraitNZ; Manurewa; Presencial; NZD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Southern Cross Health Insurance

Descripción de la vacante

StraitNZ, a nationwide transport network, is seeking a Customer Service Representative at our South Auckland Branch in Wiri. The role can be part-time or full-time to suit your lifestyle and offers exposure to the road freight industry.

You will handle customer enquiries by phone and email, track freight movements across New Zealand, and work with internal teams to resolve issues. A positive, professional attitude and strong Excel skills are essential.

Formación

• Experience in customer service and handling inquiries.
• Ability to manage challenging interactions and resolve problems.
• Proficiency with Excel and Microsoft Office.
• Strong organisational skills and attention to detail.
• Professional telephone manner and clear English.

Responsabilidades

• Responding promptly to customer enquiries by phone and email.
• Tracking freight movements across New Zealand and providing customers with timely updates.
• Coordinating with internal teams to resolve enquiries effectively.

Conocimientos

Organised

Attention to detail

Excel

Team player

Verbal communication

Customer service

Problem solving

English fluency

Herramientas

Microsoft Office

Descripción del empleo

StraitNZ, a nationwide transport network, is seeking a Customer Service Representative at our South Auckland Branch in Wiri. The role can be part-time or full-time to suit your lifestyle and offers exposure to the road freight industry.

You will handle customer enquiries by phone and email, track freight movements across New Zealand, and work with internal teams to resolve issues. A positive, professional attitude and strong Excel skills are essential.