Customer Service Specialist — Calm, Fast Problem Solver
New Zealand Couriers Limited
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Job summary
New Zealand Couriers is seeking motivated customer service staff to join our Christchurch team on a fixed-term contract. You will handle queries with professionalism, collaborate with contractors, and focus on timely, accurate solutions to meet customer expectations.
Hours are Monday to Friday, 9am–6pm with rostered Saturday mornings. Applicants must be domiciled in NZ with suitable visa or PR status.
Qualifications
- Fast thinking and confident individuals for customer services.
- Strong communication skills for time sensitive service.
- Calm and collected under pressure with accuracy.
Responsibilities
- Respond to customer queries with professionalism and accuracy.
- Collaborate with staff and contractors to resolve issues.
- Maintain focus on performance and customer satisfaction.
Skills
Job description
New Zealand Couriers is seeking motivated customer service staff to join our Christchurch team on a fixed-term contract. You will handle queries with professionalism, collaborate with contractors, and focus on timely, accurate solutions to meet customer expectations.
Hours are Monday to Friday, 9am–6pm with rostered Saturday mornings. Applicants must be domiciled in NZ with suitable visa or PR status.
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