Training Administrator

rhe; Auckland; On-site; NZD 42,000 - 60,000; Full time

Job summary

RHE in Auckland, New Zealand, is seeking a capable training administrator to coordinate course bookings, manage schedules, and prepare certificates and materials. The role supports invoicing, marketing, and lighter office tasks within a small team.

You will liaise with customers, maintain learner records, and assist with room setups and catering for training sessions, contributing to smooth, professional experiences.

Qualifications

• Administrative experience in busy office settings.
• Strong organizational skills to keep processes smooth.
• Excellent customer service and communication abilities.
• Confident speaking/presenting to small groups or willing to develop.
• Comfort with light physical tasks like setting up rooms and moving equipment.
• Proficient in Microsoft Office and quick to learn new systems.
• A positive attitude and team-oriented mindset.

Responsibilities

• Coordinate course bookings and training schedules.
• Contact customers about upcoming renewals and convert inquiries into bookings.
• Prepare training materials, certificates, and course documents.
• Assist with invoicing and general office administration.
• Handle stationery and catering orders and reconciliation.
• Coordinate room hire for training sessions.
• Maintain accurate training records and learner information.
• Assist with marketing activities and online content.
• Provide backup support in delivering selected training after sessions.

Skills

Administrative experience

Highly organized

Customer service

Public speaking / presentation

Light physical tasks

MS Office proficiency

Team player

Tools

Microsoft Office

Job description

What You Can Expect :

• Coordinate course bookings and training schedules.
• Contact customers regarding upcoming training renewals and convert enquiries into bookings.
• Prepare training materials, certificates and course documentation.
• Assist with invoicing and general office administration.
• Stationery and catering orders/reconciliation.
• Room hire coordination.
• Maintain accurate training records and learner information.
• Assist with marketing activities and online content.
• Following training, provide backup support in delivering selected training courses.

What You Bring:

• Has proven administration or office coordination experience.
• Is highly organised and enjoys keeping things running smoothly.
• Has excellent customer service and communication skills.
• Is confident speaking with people and comfortable presenting to small groups (or willing to develop these skills).
• Is comfortable with light physical tasks such as preparing training rooms and moving training equipment.
• Is confident using Microsoft Office and learning new systems.
• Has a positive attitude, takes initiative and enjoys being part of a small team.