Office Administrator / Scheduler

NetYourJob; Whangarei; On-site; NZD 42,000 - 54,000; Full time

Job summary

Trident is seeking an experienced Office Administrator / Scheduler to join our team in Northland. You will handle data entry, answer phones, create and book jobs, and support technicians with administration queries in a small family-run environment.

Key duties include invoicing support using Xero, stock receipt and deliveries checks, and maintaining accurate job records as you coordinate daily operations with the team.

Qualifications

• Previous office administration experience
• Strong computer and communication skills
• Excellent organisation, accuracy and attention to detail
• The ability to multitask, prioritise and work independently
• Xero, invoicing or stock management experience would be a definite advantage

Responsibilities

• Answering calls and assisting customers
• Scheduling and coordinating technicians' jobs
• Managing job records and general administration
• Assisting with invoicing and accounts using Xero
• Receiving stock, checking deliveries and matching supplier invoices
• Supporting our technicians and wider team with daily operations

Skills

Office administration

Data entry

Communication skills

Multitasking

Attention to detail

Tools

Xero

Microsoft Office

Job description

• Previous experience as an Office Administrator
• Monday - Friday, 40 hours per week
• Rewarding role in a small family owned business

Our team at Trident is dedicated to providing expert repair, maintenance, modification, and installation services for mobility equipment across Northland. With a focus on exceptional customer service, we are committed to helping individuals of all ages and abilities enhance their independence.

We're proud of the work we do and are looking for a reliable, motivated and experienced Office Administrator / Scheduler to join our hardworking team.

You’ll be responsible for data entry, answering phones, creating jobs, booking jobs, assisting techs with administration queries, and inwards / outwards goods.

Key responsibilities include

• Answering calls and assisting customers
• Scheduling and coordinating technicians' jobs
• Managing job records and general administration
• Assisting with invoicing and accounts using Xero
• Receiving stock, checking deliveries and matching supplier invoices
• Supporting our technicians and wider team with daily operations

About You

We're looking for someone who is confident, organised and enjoys taking ownership of their work.

You’ll ideally bring

• Previous office administration experience
• Strong computer and communication skills
• Excellent organisation, accuracy and attention to detail
• The ability to multitask, prioritise and work independently
• A positive attitude, initiative and a team-focused approach
• Xero, invoicing or stock management experience would be a definite advantage

Above all, we value someone who is dependable, willing to learn and takes pride in doing a great job.

Please note: due to the nature of our work, the successful candidate will need to pass a Police background check as we work with vulnerable clients.