Trade Support Specialist — Construction & Trade Projects

Mitre 10; Greymouth; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Team environment

Training opportunities

Long-term career

Competitive pay

Values-driven culture

Job summary

Mitre 10 MEGA Greymouth is looking for a motivated Trade Support team member who thrives in a fast-paced environment. You will assist Trade Representatives, prepare quotations, coordinate orders, source products and deliver exceptional service to trade customers.

Working closely with suppliers, customers and store teams, you will help maximise sales, build strong relationships and maintain a high standard of service across all interactions. This is a team-friendly, customer-focused role.

Qualifications

• Understanding of construction drawings for delivery and estimation.
• Experience with trade customers, suppliers or construction industry.
• Strong organisational and time-management skills to prioritise tasks.
• Excellent verbal and written communication.
• Attention to detail and accuracy.
• Proactive, able to work independently and as part of a team.
• Commitment to delivering outstanding customer service.

Responsibilities

• Read, understand and estimate from construction drawings.
• Prepare and follow up customer quotations.
• Support Trade Representatives with enquiries, sales opportunities, and project coordination.
• Liaise with customers, suppliers, and internal departments for successful outcomes.
• Coordinate customer orders and deliveries.
• Process stock orders to meet customer requirements.
• Provide exceptional customer service in person and over the phone.
• Maintain records, reports, and documentation.
• Support stock management and inventory processes.
• Assist with continuous improvement of systems and processes in Trade.
• Collaborate with Trade, Retail and Management Teams to achieve goals.

Tools

Microsoft Office

Job description

Mitre 10 MEGA Greymouth is looking for a motivated Trade Support team member who thrives in a fast-paced environment. You will assist Trade Representatives, prepare quotations, coordinate orders, source products and deliver exceptional service to trade customers.

Working closely with suppliers, customers and store teams, you will help maximise sales, build strong relationships and maintain a high standard of service across all interactions. This is a team-friendly, customer-focused role.