Tenancy Administrator

Cultivate Recruitment; Auckland; On-site; NZD 45,000 - 60,000; Full time

Job summary

Cultivate Recruitment in Auckland is seeking a Tenancy Administrator to provide admin, coordination and customer service support to tenancy managers and clients on a fully onsite basis.

This short-term role is approximately 3 months with potential to extend, working Monday to Friday during standard business hours, based in Ellerslie. Candidates must have a NZ driver licence, NZ or Australian citizenship/residence, and experience in office admin. An understanding of Māori culture is valued.

Qualifications

• Must have experience in office administration.
• Strong customer service skills.
• Able to juggle priorities in a fast-paced environment.
• Empathetic and resilient in interactions with tenants and teams.
• Clear NZ MOJ checks will be conducted closer to selection.

Responsibilities

• Provide admin and coordination support to tenancy managers.
• Answer queries from current or prospective tenants.
• Book property viewings or process tenancy documents.
• Assist with lodging repairs or maintenance.
• Update internal systems with information.
• Drive company fleet vehicles for site errands.

Skills

Office administration

Customer service

Multitasking

Empathy

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Cultivate Recruitment – Auckland, North Island

He whakamāramatanga mō te kamupene - About the company:

This organisation supports individuals, whānau, and communities through a range of health, housing and social services, helping people to build wellbeing, independence and self-determination, so they can ‘stand tall’.

Based in Ellerslie, the organisation is easily accessible by public transport and offers free onsite parking. It’s a well-established organisation with a strong sense of purpose and a genuine commitment to making a difference.

Mō te tūnga - About the role:

As a Tenancy Administrator, you will be providing a range of administrative, coordination, and customer service support to internal teams and clients daily.

Key details include:

• Approx. 3 months with potential to extend
• Monday - Friday, standard business hours
• Fully onsite role based in Ellerslie
• Must have Full New Zealand Driver Licence (as you will be required to drive company vehicles to sites around Auckland)
• Must hold NZ/Australian Citizenship or Residence
• An understanding of Māori culture, Te Reo Māori and tikanga Māori

Day to day you may be:

• Providing admin and coordination support to tenancy managers
• Answer queries from current or prospectus tenants
• Booking property viewings or processing tenancy documents
• Assisting with lodging repairs or maintenance
• Updating internal systems with information
• Driving company fleet vehicles to run site errands/pick-ups/drop offs

He kōrero mōu - About you:

• Must hold Full New Zealand Driver License
• Must hold NZ or Australian Citizenship/Residence
• Previous office administration experience
• Thrive in a fast-paced role juggling priorities
• You are empathetic whilst maintaining resilience
• Clear NZ MOJ - we will conduct these checks closer to selection stage, but they’re required due to the nature of the organisation

We recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn’t bring out your best, let us know. We want you to shine, not shy away.