Technician

Smithandsmith; New Zealand; Remote; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Training provided

Quality gear and tools

Rewards programme

Career development

Global opportunities

Job summary

Smith&Smith Westgate in New Zealand is seeking a fixed-term Autoglass Technician for October 2026 to April 2027. You will repair, replace and recalibrate vehicle glass, working directly with customers to provide expert advice and upsell value-added products.

The role offers comprehensive training, top-quality gear, and opportunities for career development within the Belron New Zealand group. Ideal candidates are motivated, with a hands-on approach, good English communication, and a clean driving

Qualifications

• Motivated people with a passion for hands-on work
• No prior Autoglass repair and replacement experience required; training provided
• Passion for exceptional customer service
• Excellent English communication and ability to upsell value-added products/services
• Physical ability to lift heavy items (up to 25 kg) during a shift
• Clean driver’s licence (restricted or full) required
• Unrestricted rights to work in New Zealand
• Pre-employment drug and alcohol screening

Responsibilities

• Repair, replace, and recalibrate vehicle glass using industry tools and technology
• Provide expert advice to customers and upsell value-added products/services
• Be the face of the service and deliver high-quality workmanship
• Participate in comprehensive training and ongoing support

Skills

Hands-on work

Customer service

English communication

Upselling

Job description

The Opportunity: Join us as a fixed term Autoglass Technician and become a key player in keeping people safe on the road. In this hands-on role, you will repair, replace, and recalibrate vehicle glass using cutting-edge tools and technology—delivering top-quality workmanship every time. You’ll also be the face of our service, working directly with customers to provide expert advice, offer value-added products, and ensure every interaction is a great one. Your commitment to exceptional customer service will make a real difference. We offer career development and experiences you won’t find anywhere else. Whether you're an experienced technician or ready to start a new and exciting career path, we offer a supportive team environment, comprehensive training, and opportunities to grow with us.

Location: Smith&Smith Westgate

Hours: 30 hours, rostered across Monday - Sunday

Fixed term: October 2026 - April 2027

What we’re looking for

• Motivated people with a passion for hands‑on work, and a genuine interest in advancing technical skills with a keen eye for detail.
• No prior Autoglass repair and replacement experience is necessary as we provide comprehensive training.
• A passion for exceptional customer service.
• Excellent communication skills in English and the ability to upsell value‑added products and services.
• Physical capability to repetitively lift heavy items (up to 25kg) during a normal working day.
• A clean driver’s licence (restricted or full class) is a minimum requirement.
• You must have unrestricted rights to work in New Zealand.
• The successful candidate will be required to undergo a pre‑employment drug and alcohol screening test.

What we offer

• Training: Gain valuable hands‑on experience in the automotive industry, enhancing your interpersonal and technical skills. We’ll provide you with full training and ongoing support to make sure you have the knowledge and confidence needed to excel.
• Top‑quality gear – We’ll provide your workwear and access to industry‑leading tools and equipment.
• Rewarding you – Access to a fantastic rewards programme.
• Career development – We’re committed to helping you grow, with ongoing training and development opportunities.
• Global opportunities – As part of the Belron® group, you’ll have access to career pathways not just across New Zealand, but around the world.

About us

Belron New Zealand (Smith&Smith®, Laser® and Exceed) Belron® is the world’s leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees. Our New Zealand operations consist of three well‑respected brands in the market being Smith&Smith®, Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware. Smith&Smith® is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware. At Belron New Zealand, you’ll be joining a whānau where diversity, equity and inclusion are at the core of who we are. We also take our role in society seriously and are proud to have been awarded a Gold 2026 EcoVadis Sustainability Rating – putting us in the top 5% of global companies for social, environmental, and ethical performance. Belron® New Zealand is the holding company comprised of Smith&Smith, Laser® Plumbing & Electrical, and Exceed® Window & Door Repairs. Smith&Smith® is part of Belron® Group, the world’s leading vehicle glass repair, replacement and recalibration group with annual revenues of EUR 3.7B and 30,000 employees active in 40 countries across 6 continents, providing service with real care. With the group’s commitment to solving customer problems, Belron® welcomed Laser® Plumbing & Electrical (2018) and Exceed® Window & Door Repairs (2021) into the New Zealand Whānau. Laser provides plumbing and electrical services to residential and commercial customers throughout New Zealand, and Exceed are the country’s window and door repair specialists.