Tech-Savvy Customer Service Pro (Part-Time)

The Warehouse Group; Kaipātiki; On-site; NZD 25,000 - 36,000; Part time

Benefits offered by this job

Team discount

Volunteer leave

Birthday leave

Counseling

Career progression

Job summary

Noel Leeming, part of The Warehouse Group, is seeking a Customer Service Representative for Sunday shifts. You’ll assist customers at the counter, handle payments questions, and support repairs and sales inquiries to deliver a memorable shopping experience.

This role emphasizes calm, friendly communication, problem-solving under pressure, and teamwork. A tech interest and quick computer-system learning are essential to succeed.

Qualifications

• Retail, hospitality, or customer-facing experience.
• Ability to undertake heavy lifting, climb ladders and be on your feet for long periods.
• Passion for helping others and your team.
• Experience using a POS system.
• Interest in tech.

Responsibilities

• Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Customer service

Interpersonal skills

Communication

Phone manner

Tools

POS system

Job description

Noel Leeming, part of The Warehouse Group, is seeking a Customer Service Representative for Sunday shifts. You’ll assist customers at the counter, handle payments questions, and support repairs and sales inquiries to deliver a memorable shopping experience.

This role emphasizes calm, friendly communication, problem-solving under pressure, and teamwork. A tech interest and quick computer-system learning are essential to succeed.