Tech-Savvy Customer Service Associate

Noel Leeming; Auckland; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Team Card discount

Here for Good Leave: paid volunteer/社区

Birthday Leave: paid day

Counseling through Benestar

Career progression opportunities

Job summary

Noel Leeming is seeking a Customer Service Representative in Auckland to assist customers with payments, hire purchases, and credit applications. You will handle service queries, sales questions, and help resolve issues while supporting administrative tasks.

Ideal candidates are friendly, tech-curious team players who stay calm under pressure and communicate clearly by phone and in writing.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Excellent communication skills (verbal and written).
• A positive, can-do attitude with a proactive approach.
• Ability to undertake heavy lifting, climb ladders and be on your feet for long periods.
• Passion for helping others and supporting the team.
• Experience using a point of sale system is beneficial.
• An interest in technology and gadgets.

Responsibilities

• Assist customers at the counter with questions about payments, hire purchases, and credit applications.
• Help with service repairs and sales inquiries.
• Proactively address and resolve customer concerns.
• Support administrative tasks to keep operations smooth.

Skills

Retail experience

Excellent communication

Positive attitude

Stamina and lifting

Team player

POS system experience

Interest in tech

Tools

POS system

Job description

Noel Leeming is seeking a Customer Service Representative in Auckland to assist customers with payments, hire purchases, and credit applications. You will handle service queries, sales questions, and help resolve issues while supporting administrative tasks.

Ideal candidates are friendly, tech-curious team players who stay calm under pressure and communicate clearly by phone and in writing.