Tech-Savvy Customer Care Pro

Noel Leeming; Hastings; On-site; NZD 42,000 - 48,000; Full time

Benefits offered by this job

Warehouse discount

Volunteer leave

Birthday leave

Counseling services

Career progression

Additional benefits

Job summary

Noel Leeming Hastings is seeking a Customer Service Representative to join our team. You will assist customers at the counter, handle payments and hire purchases inquiries, and support repairs and sales questions.

A friendly phone manner and strong written and verbal communication are essential for delivering a superior shopping experience. We value teammates who stay positive under pressure, learn quickly, and enjoy helping others with a genuine interest in technology.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Excellent communication skills, both verbal and written.
• Positive, can-do attitude with a customer-first approach.
• Willingness to lift heavy items and stand for long periods.

Responsibilities

• Assist customers at the counter with questions about payments and purchases.
• Support service repairs, sales inquiries, and administrative tasks.
• Resolve customer concerns and ensure a memorable service experience.
• Learn computer systems quickly and support team workflows.

Skills

Retail experience

Excellent communication

Interpersonal skills

Tech interest

Tools

POS system

Job description

Noel Leeming Hastings is seeking a Customer Service Representative to join our team. You will assist customers at the counter, handle payments and hire purchases inquiries, and support repairs and sales questions.

A friendly phone manner and strong written and verbal communication are essential for delivering a superior shopping experience. We value teammates who stay positive under pressure, learn quickly, and enjoy helping others with a genuine interest in technology.