Electronics Retail Customer Care Specialist

JobSpace; Auckland; On-site; NZD 30,000 - 36,000; Part time

Benefits offered by this job

Team Card

Here for Good Leave

Birthday Leave

Counseling: Benestar

Career Progression

Job summary

Noel Leeming in Auckland is seeking a Customer Service Representative who enjoys solving problems and delivering memorable shopper experiences. You will help customers at the counter with payments, hire purchases, and credit applications, and assist with service repairs and sales inquiries.

This role requires a friendly phone manner, clear written and verbal communication, and the ability to learn computer systems quickly.

Qualifications

• Experience in retail, hospitality, or a customer-facing role.
• Ability to stand for long periods and lift heavy items.
• Strong interpersonal and communication skills.
• Interest in technology and comfort with learning new systems.

Responsibilities

• Assist customers at the counter with payments, hire purchases and credit applications.
• Support with service repairs and sales inquiries.
• Proactively address and resolve customer concerns.
• Assist with administrative tasks.

Skills

Retail experience

Customer-facing

Interpersonal skills

Phone etiquette

Tech interest

Tools

POS system

Job description

Noel Leeming in Auckland is seeking a Customer Service Representative who enjoys solving problems and delivering memorable shopper experiences. You will help customers at the counter with payments, hire purchases, and credit applications, and assist with service repairs and sales inquiries.

This role requires a friendly phone manner, clear written and verbal communication, and the ability to learn computer systems quickly.