Tech-Savvy Retail Customer Service Pro | Solutions & Support

JobSpace; Auckland; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Team Card

Here for Good Leave

Birthday Leave

Counseling

Career Progression

Job summary

Noel Leeming is seeking a Customer Service Representative to provide end-to-end assistance with payments, inquiries, and sales support. You’ll engage with customers, resolve issues, and contribute to delivering a memorable in-store experience.

Ideal candidates will have retail or hospitality experience, excellent communication skills, and the ability to learn computer systems quickly. This full-time role requires a proactive team player with a friendly demeanor.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Ability to handle customer questions and resolve issues calmly and efficiently.
• Strong written and verbal communication with a friendly phone manner.

Responsibilities

• Assisting customers at the counter with payments, hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Customer service

Communication

Problem solving

Phone etiquette

Tech-savvy

Tools

POS system

Job description

Noel Leeming is seeking a Customer Service Representative to provide end-to-end assistance with payments, inquiries, and sales support. You’ll engage with customers, resolve issues, and contribute to delivering a memorable in-store experience.

Ideal candidates will have retail or hospitality experience, excellent communication skills, and the ability to learn computer systems quickly. This full-time role requires a proactive team player with a friendly demeanor.