Tech-Savvy In-Store Customer Service Pro (Weekend)

The Warehouse Group; Pukekohe; On-site; NZD 25,000 - 36,000; Part time

Benefits offered by this job

Team Card

Here for Good Leave

Birthday Leave

Counseling

Career Progression

Job summary

Noel Leeming is seeking a Customer Service Representative to assist customers at the counter, handle payments questions, and support service repairs and sales inquiries. You will address customer concerns proactively and help with administrative tasks, delivering a memorable shopping experience.

Ideal candidates have retail or customer-facing experience, excellent communication, and a friendly phone manner.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• The ability to undertake heavy lifting, climb ladders and be on your feet for long periods.

Responsibilities

• Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Customer service

Communication skills

Tech interest

Team player

Tools

Point of sale system

Job description

Noel Leeming is seeking a Customer Service Representative to assist customers at the counter, handle payments questions, and support service repairs and sales inquiries. You will address customer concerns proactively and help with administrative tasks, delivering a memorable shopping experience.

Ideal candidates have retail or customer-facing experience, excellent communication, and a friendly phone manner.