Customer Service Pro: Tech-Savvy, Growth & Perks

The Warehouse Group; Wellington; On-site; NZD 44,000 - 52,000; Full time

Benefits offered by this job

Team Card

Here for Good Leave

Birthday Leave

Counseling

Career Progression

Job summary

Noel Leeming in Lyall Bay, Wellington, is seeking a Customer Service Representative who loves helping customers and solving problems. You will assist customers at the counter with payments, finance apps, repairs, and sales inquiries to ensure a seamless shopping experience.

Join a friendly team; you will handle calls, admin tasks, and maintain a calm, professional demeanor. A passion for technology and strong communication are essential, as is the ability to stay on your feet and lift when

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Ability to undertake heavy lifting, climb ladders and be on your feet for long periods.
• Friendly phone manner and good written/verbal communication.
• Genuine interest in technology and quick learner of computer systems.

Responsibilities

• Assisting customers at the counter with questions about payments, hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Interpersonal skills

Phone etiquette

Written & verbal communication

Tech interest

Tools

Point of Sale (POS) system

Job description

Noel Leeming in Lyall Bay, Wellington, is seeking a Customer Service Representative who loves helping customers and solving problems. You will assist customers at the counter with payments, finance apps, repairs, and sales inquiries to ensure a seamless shopping experience.

Join a friendly team; you will handle calls, admin tasks, and maintain a calm, professional demeanor. A passion for technology and strong communication are essential, as is the ability to stay on your feet and lift when