Weekend Tech Service Advisor (Customer Support)

The Warehouse Group; Hibiscus Coast; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Team Card: Warehouse Group discount

Here for Good Leave: paid volunteerday

Birthday Leave: paid day off

Counseling: Benestar access

Career Progression opportunities

Job summary

Noel Leeming in Auckland is seeking a Customer Service Representative for a part-time fixed-term role. You will handle transactions, hire purchases and credit applications, and provide friendly support to customers both at the counter and over the phone.

You'll resolve issues, assist with service repairs and sales inquiries, and contribute to a memorable in-store experience. A positive attitude, strong communication, and interest in technology are essential.

Qualifications

• Experience in retail, hospitality or a customer-facing role.
• Ability to lift heavy items and stand for long periods.
• Friendly, clear communication both written and verbal.
• Experience using a POS system is beneficial.
• Interest in technology.

Responsibilities

• Assist customers at the counter with payments, hire purchases and credit applications.
• Help with service repairs and sales inquiries.
• Proactively address and resolve customer concerns.
• Support administrative tasks.

Skills

Customer service

Interpersonal skills

Communication skills

Phone etiquette

Tech interest

Tools

POS system

Job description

Noel Leeming in Auckland is seeking a Customer Service Representative for a part-time fixed-term role. You will handle transactions, hire purchases and credit applications, and provide friendly support to customers both at the counter and over the phone.

You'll resolve issues, assist with service repairs and sales inquiries, and contribute to a memorable in-store experience. A positive attitude, strong communication, and interest in technology are essential.