Customer Service Pro: Tech-Savvy Problem Solver

Thewarehousegroup1; New Zealand; On-site; NZD 25,000 - 33,000; Part time

Benefits offered by this job

Warehouse discount card

Volunteer leave

Birthday leave

Counseling support

Career progression

Job summary

Noel Leeming in New Zealand is seeking a Customer Service Representative who enjoys helping customers and solving problems. You will assist at the counter with payments, hire purchases and credit applications, and support sales inquiries and repairs.

This role requires strong interpersonal skills, a friendly phone manner, and the ability to learn computer systems quickly. You will be a passionate team player delivering a memorable customer experience.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Ability to undertake heavy lifting, climb ladders and stay on your feet for long periods.
• Experience with POS systems is beneficial.
• Strong written and verbal communication skills and a friendly phone manner.
• Interest in technology and quick learner of computer systems.

Responsibilities

• Assist customers at the counter with questions about payments (hire purchases and credit applications).
• Help with service repairs and sales inquiries.
• Proactively address and resolve customer concerns.
• Support administrative tasks.

Skills

Interpersonal skills

Calm under pressure

Phone manner

Written and verbal communication

Team player

Tech interest

Tools

POS system

Job description

Noel Leeming in New Zealand is seeking a Customer Service Representative who enjoys helping customers and solving problems. You will assist at the counter with payments, hire purchases and credit applications, and support sales inquiries and repairs.

This role requires strong interpersonal skills, a friendly phone manner, and the ability to learn computer systems quickly. You will be a passionate team player delivering a memorable customer experience.