Team Lead, CEP BAU — Platform Reliability & Transformation

Iag Insurance; New Zealand; On-site; NZD 140,000 - 190,000; Full time

Benefits offered by this job

KiwiSaver with 4.5% employer contrib.

Life insurance as standard

20 days annual leave + 5 MyLeave

Up to 50% off personal insurance

14 Weeks paid parental leave

LinkedIn Learning access

IAG Academy access

Study assistance and secondment

Job summary

IAG is seeking a Team Lead, CEP BAU to lead the Commercial Enterprise Platform’s day-to-day operations and drive a culture of engineering excellence. You will coach a multidisciplinary team, balance incidents and change initiatives, and collaborate with business, product, and technology stakeholders to deliver reliable, secure, and high-performing outcomes.

Based in Auckland, Christchurch, or Wellington, this permanent role offers opportunities to lead during a technology transformation while

Responsibilities

• Lead and develop a multidisciplinary team, fostering engineering excellence through coaching, capability development, career growth and continuous improvement.
• Champion agile delivery practices, helping teams plan, prioritise and deliver outcomes efficiently while responding to changing business needs.
• Drive day-to-day platform operations, balancing incidents, service requests, regulatory commitments and targeted change initiatives.
• Coordinate incident, problem, change and release activities to maintain service stability and operational performance.
• Build strong partnerships across business, product and technology teams to align priorities and achieve shared outcomes.
• Use operational insights and performance data to identify improvement opportunities and enhance platform health.
• Manage risks, dependencies, capacity and competing priorities to support successful delivery outcomes for CEP initiatives.
• Provide clear governance reporting and operational visibility to support effective decision making.

Job description

IAG is seeking a Team Lead, CEP BAU to lead the Commercial Enterprise Platform’s day-to-day operations and drive a culture of engineering excellence. You will coach a multidisciplinary team, balance incidents and change initiatives, and collaborate with business, product, and technology stakeholders to deliver reliable, secure, and high-performing outcomes.

Based in Auckland, Christchurch, or Wellington, this permanent role offers opportunities to lead during a technology transformation while