Team Administrator - Ophthalmology and ENT

Health New Zealand - Te Whatu Ora Te Tai Tokerau; Northland; On-site; NZD 65,000 - 75,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Te Tai Tokerau is seeking a Team Administrator to provide administrative, operational and coordination support across Ophthalmology and ENT at Whangārei Hospital. You will work alongside the Service Manager and multidisciplinary teams to ensure smooth daily operations and contribute to governance activities.

The role involves managing rosters, leave processes, recruitment support, travel arrangements and service documentation, with opportunities to work closely

Qualifications

• Proven experience in a personal assistant, secretarial or administrative support role.
• Strong Microsoft Word and Excel skills with excellent attention to detail.
• Experience coordinating rosters, workforce administration or complex scheduling activities.

Responsibilities

• Provide high-quality administrative, operational and coordination support across Ophthalmology and ENT.
• Coordinate meetings and governance activities with the Service Manager and multidisciplinary teams.
• Manage rosters and leave processes; support recruitment and onboarding.
• Assist with financial processes and contribute to workforce planning.

Skills

Administrative support

Scheduling

Confidentiality

Tools

Microsoft Word

Microsoft Excel

Job description

Permanent, full-time role based in Whangārei Hospital. Play a pivotal role supporting Ophthalmology and ENT within our surgical services, that make a real difference for patients across Te Tai Tokerau. Join a dynamic, collaborative Directorate where no two days are the same, with opportunities to work closely with clinical leaders, specialist teams and health professionals. Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As Team Administrator, you will provide high-quality administrative, operational and coordination support across Ophthalmology and ENT. Working alongside the Service Manager, Clinical Leads and multidisciplinary teams, you will help ensure the smooth day-to-day operation of the Ophthalmology and ENT services. This is a varied and rewarding role that combines administration, workforce coordination, governance support and operational planning. You will coordinate meetings and governance activities, manage rosters and leave processes, support recruitment and onboarding, arrange travel and events, maintain service documentation, assist with financial processes and contribute to workforce planning activities. Your ability to manage competing priorities and build strong working relationships will be essential to supporting high-quality patient care across the Directorate.

About the Team/Service/Location

Surgical & Perioperative Services is one of the largest clinical directorates within Health New Zealand Te Tai Tokerau, bringing together a wide range of specialist services that support patients across Northland. Our administration team plays a vital role in enabling clinical services to operate efficiently, providing essential support to medical, nursing and allied health teams while helping deliver exceptional care to our communities.

About you

• Proven experience in a personal assistant, secretarial or administrative support role
• Strong Microsoft Office skills, particularly Word and Excel, with excellent attention to detail
• Experience coordinating rosters, workforce administration or complex scheduling activities
• Exceptional organisational, prioritisation and communication skills, with the ability to manage multiple deadlines
• The ability to maintain confidentiality, exercise sound judgment and build effective relationships across multidisciplinary teams
• Experience working with the health sector and an understanding of healthcare systems and processes will be highly advantageous

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.