Systems Specialist - Digital Workplace Platform

ASB Bank; Auckland; Hybrid; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible and hybrid working

Career development

Health and wellbeing support

Job summary

ASB Bank is seeking a Systems Specialist to join the Digital Workplace Platform team. You will maintain Windows Server and Linux environments, drive patching improvements, and contribute to automation initiatives while reducing manual work.

You will work across modern infrastructure, platform tooling and operational technologies to ensure critical services stay secure, reliable and available. Hybrid working arrangements are offered, with opportunities to influence platform modernization.

Qualifications

• Strong experience administering and supporting Windows Server environments.
• Solid Linux systems administration experience.
• Experience with Ansible and infrastructure automation tools.
• Experience with Octopus Deploy or similar deployment and release management platforms.
• Scripting capability using PowerShell or similar technologies.
• Strong troubleshooting and problem-solving skills.
• Experience supporting technology services within a complex enterprise environment.
• Understanding of operational risk, service reliability and platform support practices.

Responsibilities

• Support and maintain Windows Server and Linux environments.
• Manage and improve platform patching activities to ensure services remain secure and resilient.
• Investigate, troubleshoot and resolve complex technical issues.
• Contribute to service reliability, availability and performance.
• Use automation and scripting to simplify manual processes and improve efficiency.
• Assist with testing and validation activities to ensure platform changes are successfully implemented.
• Support platform tooling and operational processes across the Digital Workplace Platform environment.
• Collaborate with engineers, product teams and technology stakeholders to deliver service improvements.
• Identify and implement opportunities for continuous improvement.
• Share knowledge and contribute to a culture of learning and collaboration across the team.

Skills

Windows Server

Linux

Ansible

Octopus Deploy

PowerShell

Troubleshooting

Enterprise environment

Platform reliability

Tools

GHES

Job description

Systems Specialist

Technology platforms only create value when they're available, secure and performing when people need them. This role is an opportunity to help shape and improve the technology services that support thousands of customers and employees every day.

As a Systems Specialist, you'll join a team responsible for maintaining and improving critical platform services across Windows and Linux environments. You'll play an important role in strengthening patching practices, improving operational reliability, and helping modernise how platform services are managed over time. This is an opportunity for an engineer who enjoys solving technical problems, improving the way things work, and using technology to reduce manual effort. While the role includes hands-on platform operations and patching, you'll also have opportunities to contribute to automation initiatives, modern engineering practices, and the adoption of new tools and technologies.

About The Team

You'll be joining the Digital Workplace Platform team within ASB's Digital & Engineering Practice. The team is responsible for the platforms, services and tooling that enable ASB people and technology teams to work effectively every day. The team focuses on maintaining secure, reliable and resilient technology services while continuously improving how those services are managed and supported. Working across modern infrastructure, platform tooling and operational technologies, you'll help ensure critical services remain available while contributing to improvements that reduce risk, increase efficiency and support future growth.

About The Role

This role focuses on supporting and enhancing platform services across Windows and Linux environments, with a particular focus on patching, operational reliability and continuous improvement. You'll help ensure critical services remain secure, stable and available while identifying opportunities to improve processes, simplify operations and increase automation where it adds value. You'll work across a mix of platform operations, technical problem solving, service improvement initiatives and technology maintenance activities, contributing to both day-to-day service delivery and longer-term platform enhancements.

Key Responsibilities

• Support and maintain Windows Server and Linux environments
• Manage and improve platform patching activities to ensure services remain secure and resilient
• Investigate, troubleshoot and resolve complex technical issues
• Contribute to service reliability, availability and performance
• Use automation and scripting to simplify manual processes and improve efficiency
• Assist with testing and validation activities to ensure platform changes are successfully implemented
• Support platform tooling and operational processes across the Digital Workplace Platform environment
• Collaborate with engineers, product teams and technology stakeholders to deliver service improvements
• Identify and implement opportunities for continuous improvement
• Share knowledge and contribute to a culture of learning and collaboration across the team

About You

You're an experienced infrastructure or systems engineer who enjoys working close to the technology. You take pride in delivering reliable services, solving technical challenges and finding smarter ways to get things done. You're comfortable working across Windows and Linux environments and bring a practical, hands-on approach to platform operations. You'll thrive in this role if you're naturally curious, enjoy learning new technologies, and are excited by opportunities to improve the way services are delivered. You'll be someone who balances operational responsibility with a continuous improvement mindset and enjoys working as part of a collaborative team.

Key Skills & Experience

Must Have

• Strong experience administering and supporting Windows Server environments
• Solid Linux systems administration experience
• Experience with Ansible and infrastructure automation tools
• Experience with Octopus Deploy or similar deployment and release management platforms
• Scripting capability using PowerShell or similar technologies
• Strong troubleshooting and problem-solving skills
• Experience supporting technology services within a complex enterprise environment
• Understanding of operational risk, service reliability and platform support practices

Nice to Have

• Experience with GitHub Enterprise Server (GHES)
• Exposure to container technologies
• Experience with infrastructure testing, validation or verification activities
• Knowledge of modern platform engineering or DevOps practices
• Interest in AI and emerging engineering technologies
• Experience contributing to platform modernisation or automation initiatives

Working for ASB

Benefits

• Flexible and hybrid working arrangements
• Opportunities for career development and internal mobility
• Banking, insurance and lending benefits
• Health, wellbeing and employee assistance support
• A supportive and inclusive culture where different perspectives are valued
• Learning and development opportunities to help grow your technical and professional capability
• Access to modern tools, technologies and ways of working

What's Next?

This is an opportunity to join a team where you'll have genuine ownership, meaningful technical challenges, and the chance to help improve and modernise critical technology services used across ASB. You'll build on your Windows and Linux expertise, broaden your experience with modern tooling and automation, and play an important role in the ongoing evolution of the platform.

If you're ready to take the next step in your engineering career, we'd love to hear from you. Apply today.