Systems Engineer: Enterprise IT & Automation (Wellington)

New Zealand Government; Wellington; On-site; NZD 84,000 - 114,000; Full time

Benefits offered by this job

37.5-hour week

Sick leave 15 days

End-of-year days off (3)

Flu vaccines

Counselling & coaching (EAP)

Health benefits (vision/hearing)

Corporate discounts

Study assistance

Rŋ pu Waiata

Social club

Job summary

Stats NZ in Wellington is seeking a practical Systems Engineer to join Technology Services. You will provide end-user computing support, Microsoft 365 services, identity and access management, and infrastructure maintenance across enterprise platforms.

This permanent role balances incident response with proactive automation and documentation to keep systems reliable, secure, and responsive. You will collaborate with colleagues across the organisation, resolve incidents, fulfill service requests,

Qualifications

• Hands-on experience in technology support, systems administration, infrastructure, or similar operational role.
• Practical understanding of Microsoft 365 and end-user computing environments, with the ability to resolve common support issues.
• Experience with core device support activities such as configuration, software deployment, patching, or lifecycle tasks.
• Basic understanding of identity and access concepts, including user accounts, authentication, permissions, and secure access.
• Ability to troubleshoot methodically, take ownership of issues, and know when to seek support or elevate.
• Confidence following operational processes, technical guidance, and change controls while maintaining accurate documentation.
• Interest in developing scripting and automation skills, preferably with PowerShell.
• Clear communication, sound judgment, and the ability to work effectively with technical and non-technical people.
• Willingness to learn, apply feedback, share knowledge, and build capability across unfamiliar technologies.
• Commitment to mātauranga Māori, tikanga, and Te Tiriti o Waitangi in the workplace; te reo Māori capability welcomed.

Responsibilities

• Administer and support end-user computing services, devices, and associated management platforms.
• Provide operational support for Microsoft 365 collaboration and productivity services.
• Support identity and access management services, including user access, authentication, and permissions.
• Administer, maintain, and monitor infrastructure and platform services.
• Respond to incidents, troubleshoot faults, restore services, and contribute to problem resolution.
• Fulfil service requests accurately and within agreed service expectations.
• Use scripting and automation to reduce manual effort, improve consistency, and strengthen operational processes.
• Support the operation of security, compliance, and information protection controls.
• Maintain technical documentation, share knowledge, and contribute to service improvement activities.

Skills

Microsoft 365

End-user computing

Identity and access management

Automation scripting

Incident response

Job description

Stats NZ in Wellington is seeking a practical Systems Engineer to join Technology Services. You will provide end-user computing support, Microsoft 365 services, identity and access management, and infrastructure maintenance across enterprise platforms.

This permanent role balances incident response with proactive automation and documentation to keep systems reliable, secure, and responsive. You will collaborate with colleagues across the organisation, resolve incidents, fulfill service requests,